Evangeline Hirata
ESL Online Teacher
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About
Dedicated Online Teacher who is very experienced in creating effective online lesson plans for a variety of subjects. Adept at customizing lesson plans for small classes, assisting students in their studies, and making sure that the proper class materials are available at all times. A TEFL expert, dedicated to provide the most comprehensive and accessible classes possible. A reliable teacher who is always there for students.
Experience
Progressive Communication, LLC February 2022- present
Position: Customer Service 5
1082 Sand Island Parkway
Honolulu, HI 96819
- Perform administrative and secretarial duties in office environment that includes reporting to management, drafting documents and entering data, and scheduling appointments.
- Deal directly with customers either by telephone, electronically or face to face to respond inquiries promptly
- Directing internal and external calls, emails, and faxes to designated personnel
- Filing documents, as well as entering data and maintaining databases
- Organize workflow to meet customer timeframes and direct requests and unresolved issues to the designated resource personnel
- Create and handles Service Order ticket to serve customer needs
- Record details of inquiries, comments, complaints and customer interactions and transactions
- Communicate and coordinate with internal departments
- Perform monthly inventories of office and maintenance supplies
- Prepare and report daily account receivables
- Observing the best business practices and etiquette
Position: Online Teacher
10 Orange St, London WC2H 7DQ, UK (Part Time)
- Responsible for submitting a curriculum each year that had to be approved using state guidelines.
- Developed all online materials for students and collected a list of resource links for students as well.
- Responsible for staying in contact with students and maintaining a high passing rate.
- Responsible for maintaining a class fill rate of 74 percent and a passing rate of 91 percent.
- Responsible for developing a new curriculum each year.
Position: College Professor (Part Time)
Manila, Philippines
- Teaches undergraduate and graduate level courses in their area of expertise, such as Computer Programming, Business subjects, etc.
- Ensures students understand course material by providing feedback on homework and examinations, answering questions, and offering additional instruction as needed
- Participates in departmental meetings, including those related to curriculum development, program assessment, student affairs and research initiatives
- Assisting students with academic concerns such as choosing classes, registering for courses, understanding course requirements, and completing major requirements.
Education
THE TEFL ACADEMY From: July 2019 To: September 2020
Brighton United Kingdome
● Qualifi- Level 5 Certification in Teaching English as Foreign Language (TEFL)
● 168 Guided Teaching hours ● Centre Grade: Merit
B.S. in Business Education
Eulogio Rodriguez Institute of Science & Technology From: June 1982 – March 1986
Manila, Philippines
