Administrative & Operations Coordinator at Re-Bath Headquarters (2024-09 – 2026-07)
Supported daily business operations across Arizona, North Carolina, and South Carolina through administrative coordination, scheduling, procurement, and human resources support.
- Managed installation schedules for approximately 50 installers across three states while coordinating customer availability, staffing, product deliveries, and project timelines.
- Maintained project schedules months in advance, proactively resolving scheduling conflicts, cancellations, and operational challenges.
- Served as the primary communication liaison between customers, project managers, installers, and leadership to ensure efficient project execution.
- Utilized Salesforce CRM to coordinate projects, maintain documentation, and track operational progress.
- Served as the sole procurement specialist responsible for purchasing materials for remodeling projects across three states.
- Managed purchase orders, inventory levels, material transfers, replacement orders, and vendor communications to support uninterrupted project execution.
- Coordinated delivery schedules and maintained warehouse inventory to minimize delays and improve operational efficiency.
- Developed strong relationships with vendors while ensuring timely procurement of materials and office supplies.
- Supported full-cycle recruiting by screening applicants through Greenhouse, Indeed, and LinkedIn, conducting phone screenings, and coordinating interview schedules.
- Prepared offer letters, extended verbal offers, and managed pre-employment screening processes including background checks, motor vehicle reports, drug testing, and employment verification.
- Coordinated onboarding and offboarding activities, including orientation scheduling, employee documentation, technology access, and system administration.
- Maintained confidential employee records using UKG, Paychex, Employee Navigator, eBacon, and OneDrive.
- Calculated commission payroll and performance bonuses using advanced Microsoft Excel reporting.
- Conducted new hire orientation covering payroll, benefits, company policies, technology systems, and organizational procedures.
Expanded Functions Surgical Assistant at Martin Dental (2021-09 – 2024-02)
- Coordinated daily provider schedules and patient flow in a high-volume specialty practice.
- Managed inventory, purchasing, and vendor communications to maintain operational readiness.
- Maintained detailed documentation while ensuring compliance with HIPAA and OSHA regulations.
- Trained and mentored new team members while supporting efficient clinical and administrative operations.
- Collaborated with multidisciplinary teams to deliver exceptional patient experiences in a fast-paced environment.
Oral Surgery Assistant at Britely Dentures + Implants Studio (2024-02 – 2024-09)
- Supported daily operations within a specialty surgical practice through scheduling coordination, inventory management, and administrative support.
- Maintained accurate documentation, patient records, and treatment coordination.
- Managed inventory and laboratory communications while ensuring timely availability of surgical materials.
- Delivered exceptional customer service through patient education and care coordination.
Dental Assistant at Desert Springs Dental (2019-08 – 2021-09)
- Cross-trained in front office operations including appointment scheduling, insurance verification, treatment coordination, and payment processing.
- Maintained accurate documentation while supporting efficient daily office operations.
- Assisted with inventory management and administrative support for clinical staff.
- Delivered exceptional customer service in a fast-paced healthcare environment.
Lead Assistant / Traveling Dental Assistant at Toothology (2019-02 – 2019-08)
- Managed inventory, purchasing, and supply ordering for multiple practice locations.
- Coordinated operations across affiliated offices while maintaining consistent workflows.
- Supported administrative and clinical teams to improve operational efficiency.
Dental Assistant / Lead Orthodontic Assistant at San Tan Valley Smiles (2017-02 – 2019-02)
- Coordinated patient scheduling and daily office operations across multiple practice locations.
- Trained new employees and supported workflow improvements.
- Delivered exceptional customer service while maintaining accurate documentation and patient records.
