Ezra Willis

Overnight retail team lead with experience guiding stocking teams, organizing freight, maintaining inventory accuracy, and training associates. Progressed through overnight stocking, front end, and grocery leadership roles at Walmart. Known for clear follow-up, safe operations, and resolving issues during fast-paced shifts.

Overnight Team Lead - Walmart - Charlotte, NC

(2020-10)

• Direct overnight associates, assign work, and follow up on stocking and recovery priorities.
• Coach team members, provide performance feedback, and train new associates on procedures and safety standards.
• Monitor freight and inventory issues, investigate discrepancies, and coordinate solutions with store leadership.
• Maintain an organized backroom and support timely, accurate completion of overnight work.

Grocery Support Manager - Walmart - Charlotte, NC

(2017-11 - 2018-06)

• Monitored grocery inventory and shelf conditions to support product availability and quality.
• Trained new associates on stocking practices, safety procedures, and customer service.
• Organized merchandise and supported execution of grocery department priorities.

Front End Zone Manager - Walmart - Charlotte, NC

(2017-09 - 2017-11)

• Supervised 8-15 associates and supported hiring, training, and daily front end operations.
• Resolved customer concerns and maintained service standards.

Overnight Stocker - Walmart - Charlotte, NC

(2016-07 - 2017-09)

• Stocked merchandise, organized shelves and backroom inventory, and replenished product availability.
• Assisted customers with locating items and product information.

Warehouse Loader - FedEx

(2010)

• Loaded packages and supported warehouse shipping operations.

High School Diploma - Nwsa (2009)