Supervisor - Canon Business Process Services - Fort Wayne, IN
(2026-02)
File management and decision making
- Processed incoming requests for document retrieval efficiently and accurately.
- Organized and maintained comprehensive filing system for sensitive records.
- Ensured compliance with data protection regulations during record handling.
- Trained new staff on record management procedures and systems usage.
- Implemented digital tracking system to enhance records accessibility and accuracy.
- Generated reports from database systems to track records.
- Compiled, sorted and filed high volume of documents.
- Operated office equipment to scan and copy documents.
- Assisted with typing, data entry, and answering incoming calls as required.
- Provided training to new records clerks to improve knowledge and skills.
Supervisor - Caravan Facility Management - Fort Wayne, IN
(2023-02 - 2025-05)
- Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
- Trained and mentored staff, enhancing team performance and operational knowledge.
- Implemented process improvements that increased productivity and reduced downtime.
- Coordinated maintenance schedules, optimizing facility readiness and equipment longevity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Site Supervisor - Jack Laurie Group - Fort Wayne, IN
(2023-02 - 2025-05)
- Directed daily site operations and supervised staff, delegating tasks to maximize workflow efficiency.
- Improved team performance by creating clear communication systems that reduced delays.
- Purchased and tracked project materials, maintaining accurate inventory levels.
- Conducted new-hire and refresher training sessions, improving staff skills and compliance by 20%.
- Enforced OSHA and company safety standards, resulting in zero major incidents.
J Pro Scanner – Heavy Duty Truck Dept. - Indiana Auto Auction - Fort Wayne, IN
(2020-04 - 2023-01)
- Operated heavy-duty scanning equipment and machinery while maintaining strict safety compliance.
- Applied analytical problem-solving to resolve workflow and operational challenges.
- Delivered consistent customer support, addressing inquiries and building positive relationships.
- Maintained organized and sanitary work areas, improving operational efficiency.
Sales & Customer Service Representative - Kroger - Fort Wayne, IN
(2018-12 - 2020-10)
- Delivered top-tier customer service, resolving complaints and enhancing loyalty.
- Managed order processing, tracked shipments, and coordinated timely deliveries.
- Handled cash transactions with accuracy, maintaining 100% financial integrity.
- Used persuasive communication to increase sales and upsell promotions.
Environmental Services Associate - Parkview Hospital - Fort Wayne, IN
(2015-01 - 2018-12)
- Maintained clean, eco-friendly, and sanitary environments in a hospital setting.
- Specialized in handling biohazardous materials and ensured proper disposal.
- Conducted training sessions on environmental health protocols for new staff.
Shipping & Receiving Associate - Pacful Warehouse - Fort Wayne, IN
(2012-01 - 2015-11)
- Coordinated incoming and outgoing shipments, ensuring accuracy and timeliness.
- Picked and packed products efficiently while maintaining high quality standards.
- Operated forklifts and other warehouse equipment safely and productively.
Picking & Packing Associate - D&W Fine Packing - Fort Wayne, IN
(2011-10 - 2012-01)
- Picked and packed items for shipping and distribution.
- Performed quality control inspections to ensure Quality
