Fallon Demello

Seeking an Administrative, Office, or Entry-Level position where proven skills in customer relationship management, strategy, and administrative multitasking can immediately contribute to office efficiency and revenue growth. A dedicated and dependable individual with a proven ability to learn fast and excel in a detail-oriented, high-volume environment.

Inbound Sales Representative (Work from Home) at Spectrum (2025-01 – Present)

Handles inbound customer inquiries regarding internet and mobile services.

• Handles inbound customer inquiries regarding internet and mobile services
• Utilizes strong understanding of sales techniques and the ability to drive revenue by convincing customers to purchase products or services

Patient Service Representative (Seasonal/Current) at Straub Benioff Hospital/Urology department (Present)

Checks patients in and out of clinic and manages patient information.

• Checks patients in and out of clinic
• Review and make updates to patient demographics and information
• Reviews referrals from providers and schedule future appointments
• Verify insurance eligibility and coverage

Talent Acquisition Specialist (Seasonal) at Macy's (2024-01 – 2024-12)

Screened applications and managed candidate communications.

• Screened applications and extended offers to potential candidates for available employment
• Worked as a service representative to candidates who contacted the company regarding applications
• Effectively managed tasks utilizing multiple open desktop screens while answering phone calls

Manager/Sales at Sky High Smoke and Vape (2023-01 – 2023-12)

Managed daily operations and sales for retail shop.

• Managed daily opening and closing procedures for the shop
• Oversaw sales and transactions, and handled inventory and stock management

Housekeeper at The Grand Naniloa Hotel A Doubletree by Hilton (2021-01 – 2022-12)

Highly motivated and detail-oriented Housekeeper with 2 years of experience maintaining high standards of cleanliness and guest satisfaction in fast-paced hotel environments.

• Proficient in executing deep cleaning protocols, managing inventory control of linens and supplies, and quickly preparing rooms for new arrivals
• Consistently adhering to safety and hygiene standards
• Recognized for discretion, reliability, and a positive, collaborative approach to teamwork

Pharmacy Technician at CVS (2019-08 – 2020-12)

Performed pharmacy operations and record management.

• Performed cash handling duties, answered incoming and outgoing calls
• Maintained records by recording and filing of physician orders and prescriptions
• Processed written prescriptions and handled insurance claims if any arose

Patient service representative at HPH (2026-01 – 2026-03)

Provided patient scheduling and support services.

• Schedule patients for appointments, Check-in and Check-Out process with patients as they enter the hospital
• Process referrals for unestablished patients, Contact insurance for patient eligibility
• Contact process via phone call/email/fax to MD for in-eligible patients
• Operate clinic call center line for patients calling in with refills, appt questions, rescheduling, etc.
• Process co-payments, and insurance claims

High School Diploma – Hawaii National Guard Youth Challenge Academy (2014-01)