Fanessa Ard

Dependable and detail-oriented small business owner with more than 20 years of experience managing daily operations, customer service, scheduling, recordkeeping, and quality control for a successful residential and commercial cleaning company. Strong organizational skills, and a proven ability to follow established procedures while maintaining accuracy in fast-paced environments. Recognized for reliability, professionalism, and commitment to delivering high-quality service.

Owner at Fanessa's Cleaning Services (2005-01 – Present)

• Owned and operated a successful residential and commercial cleaning business serving clients throughout the Seattle area.
• Managed client scheduling, service requests, invoices, payments, and customer communications.
• Maintained accurate records of appointments, services performed, and customer information.
• Ensured consistent compliance with company standards, safety procedures, and client requirements.
• Developed strong customer relationships through professional communication and dependable service.
• Prioritized multiple tasks and schedules while maintaining attention to detail and accuracy.
• Managed supplies, inventory, and operational logistics to support daily business activities.