Fatima Espinal

Detail-oriented and bilingual administrative professional with 8+ years of experience in patient coordination, scheduling, customer support, documentation, and data entry within fast-paced healthcare environments. Skilled in managing high-volume communications, maintaining accurate records, coordinating schedules, and providing exceptional client support. Experienced with HHA Exchange, EVV systems, scheduling software, and administrative workflows.

Seeking remote opportunities in data entry, virtual administration, patient coordination, scheduling, or customer support.

Patient Care Coordinator - Bryan Skilled Home Care - Amityville, NY

(2017-03 - 2025-09)

Coordinated patient care services while ensuring accurate scheduling and timely communication with caregivers and patients.

• Managed high-volume inbound and outbound phone communications in a fast-paced healthcare environment.
• Maintained and updated patient records, schedules, and documentation with strong attention to detail.
• Utilized HHA Exchange, EVV systems, and scheduling platforms daily.
• Provided administrative support and resolved scheduling and service-related issues professionally.
• Collaborated with staffing coordinators and care teams to ensure full service coverage and patient satisfaction.
• Handled multitasking responsibilities efficiently while maintaining professionalism and organization.

Crew Member - Wendy's - Farmingdale, NY

(2014-03 - 2016-11)

• Delivered efficient customer service in a fast-paced environment.
• Managed multiple responsibilities simultaneously while maintaining accuracy and organization.
• Worked collaboratively with team members to maintain operational efficiency.
• Handled cashier, food preparation, and customer support responsibilities.

High School Diploma - Amityville Memorial High School