Customer Associate - CVS Health - New York
(2022-06 - 2024-12)
- Providing top-notch customer service by anticipating customer needs, resolving issues, and offering personalized support
- Handling cashier duties with precision, including processing transactions and following company policies
- Maintaining a well-organized and visually appealing sales floor, including restocking shelves and updating pricing information
- Supporting store operations, including opening and closing activities, and assisting with inventory management tasks
- Promoting CVS services and loyalty programs to help customers achieve better health and wellness
Warehouse Inbound/Personal Shopper - Fresh Direct - New York
(2021-08 - 2022-05)
- Receiving, sorting, and storing shipments
- Picking, scanning, and packing orders
- Maintaining a clean, safe, and organized work environment
- Collaborating with team members and other departments
- Ensuring quality control and accurate order fulfillment
- Following safety and packaging protocols
- Auditing product for quality
- Assisting others when needed
- Housekeeping of the department
- Packing, securing, labeling, and applying postage to materials for shipment
Customer service associate - Walgreens - New York
(2018-04 - 2021-08)
- Provided exceptional customer service by assisting customers with inquiries, resolving complaints, and ensuring a positive shopping experience
- Operated cash registers efficiently, handling transactions accurately and balancing the cash drawer at the end of each shift
- Maintained store cleanliness and organization by restocking shelves, arranging displays, and ensuring aisles were clear and accessible
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies to management
- Supported promotional activities by setting up promotional displays and informing customers of ongoing sales and special offers
- Collaborated with team members to achieve store goals and improve overall customer satisfaction
- Followed company policies and procedures to ensure compliance with safety and operational standards
