Fatime Hakaj

Highly organized, discreet, and service-focused Personal Assistant and Household Manager with 7 years of private-client experience and 15+ years of administrative and operations experience. Experienced in coordinating appointments, transportation, errands, shopping, household organization, paperwork, bills, vendors, travel arrangements, and day-to-day personal needs. Trusted to anticipate priorities, maintain confidentiality, solve problems independently, and provide dependable one-on-one support.

Additional background in executive administration and New York/Florida real estate.

Private Personal Assistant / Household Manager at Private Client (2016-01 – 2023-12)

• Provided trusted, highly personalized day-to-day support to an elderly private client, managing personal, household, and lifestyle needs with discretion and reliability.
• Coordinated appointments, calendars, transportation, reservations, and daily schedules while anticipating changing priorities and needs.
• Handled errands, grocery and personal shopping, household purchases, returns, and maintenance of household supplies.
• Assisted with bills, paperwork, correspondence, records, and other personal administrative matters while maintaining confidentiality.
• Coordinated vendors, building staff, household services, repairs, and other outside providers to keep the home running smoothly.
• Organized travel arrangements and preparation, including scheduling, reservations, transportation, and related logistics.
• Maintained household organization and served as a dependable point person for day-to-day issues, requests, and problem resolution.
• Provided consistent companionship and personal assistance, building a long-term relationship based on trust, patience, responsiveness, and respect.

Executive Assistant Manager at Dr. Mazen Kamen (2015-04 – 2026-08)

• Provided high-level administrative and operational support, coordinating daily priorities, schedules, communications, meetings, and organizational activities.
• Managed high-volume phone, email, mail, and fax communications and responded professionally to time-sensitive inquiries.
• Prepared professional documents, reports, presentations, correspondence, expense reports, and budgets.
• Maintained organized records, filing systems, correspondence, and documentation for management and staff.
• Balanced multiple responsibilities in a fast-paced environment while maintaining discretion, professionalism, responsiveness, and attention to detail.

Echo Technician / Patient Coordinator at Dr. St. Jacques (2009-06 – 2010-04)

• Coordinated patient flow and hospital admissions while communicating directly with patients to understand needs and arrange next steps.
• Delivered individualized service, resolved communication and billing concerns, and maintained professional relationships with patients and external partners.

Associate of Arts in Business Administration and Management – Orange County Community College (2005-01 – 2007-12)

Echo Technician Certification – Sanford Brown Institute (2008-01 – 2010-12)