Fausto Reta

I am a highly motivated professional dedicated to achieving and surpassing all expectations. With a strong focus on continuous improvement, I proactively identify and implement beneficial operational changes. My adaptability allows me to swiftly acquire new knowledge and effectively disseminate it to enhance team capabilities.

Leveraging my detailed analytical skills, I have successfully supported comprehensive store and market operations, fostering collaboration to drive productivity and performance improvements.

Digital Coach at Walmart (Store 865) (2025-10 – Present)

• Oversee all Fulfillment operations for store 865
• Online Sales Averaging $1.5M-$2M per month
• Weekly Online orders Averaging 4.6K-5K per week
• Directly manage a team of 71, and 3 Hourly managers
• Managed the launch of Internalized Parcel
• Managing the launch of Inhome
• Lead store project for implementation of Digital Tags total store
• Taught and trained total store on Digital Tags
• Provide insight into availability opportunities for total store through reports
• Associate Nil pick report
• Digital SBU
• Everyday Nil Report
• Staff Development
• Headcount analysis
• Turnover Reduction
• Scheduling to ensure customer demand is met
• Reduction in Wait time to below 4Min
• Increase In Scan-Stage from 90% to 97%
• Increase in On Time Pick percentage to 99%

Digital Coach at Walmart (Store 1803) (2023-04 – 2025-10)

• Oversee online operations for store 1803
• Manager of Digital, Stocking 1 and 2 teams
• Market 87 Subject matter Expert on Vizpick
• Taught and trained Management on in depth analysis of Vizpick Backroom
• Designed a detailed, step-by-step guide for Viz Pick Backroom to ensure seamless integration and enhance store utilization
• Designed a user-friendly Spreadsheet for Topstock that streamlines data management and improve accessibility for users of all skill levels
• Individual Store Presentations: One on one training with Management to several stores in the Market, at Store managers request
• Use of OPS Portal to track digital performance and financial growth
• Use of OPS portal to understand availability gaps in the store
• Use of Store Fulfillment Scorecard to track Digital performance
• Coordination of various teams to accomplish task/goal
• Lead the implementation of new operations
• Staff Development
• Headcount analysis
• Turnover Reduction
• Scheduling to ensure customer demand is met
• Use of feedback to create growth in team
• Feature planning and execution
• Resolution of customer issues
• Touring for store opportunities
• Maintained Digital Growth through Remodel Y24
• Sales Increase of 12.1% ($0.5M) vs Y23
• Maintained Highest Post-sub in Market 87 Y24 at 99%
• Improved Presub by 1% vs LY
• Improved FTP by.9% vs LY
• Achieved a 4.72 5 Start for Y24
• Improvement of Vizpick Health by 2% for total Market
• Improvement of Store 865 Vizpick Health by 2%
• Improvement of 2.2% in Vizpick Topstock Section completion for total Market
• Digital Turnover Reduced from 130% down to 37% (Store 1803)
• Supported the growth and Promotion of Albert Trejo to Digital Coach at 2769
• Assist in the skill development for new Digital Coach of Store 865

Meat/Produce Team Lead at Walmart (Store 4112) (2022-08 – 2023-04)

• Team Lead to the Meat and Produce Departments
• Leading a team of 11 associates
• Knowledge sharing
• Touring of departments
• Process maintenance
• Planning of themed store features
• ITR analysis
• Used to Order supplies necessary for my team
• Used to place workorders of maintenance or system issues
• Refrigeration Issues
• Cart Repair
• Pricing Errors
• Receiving Errors

Digital Personal Shopper at Walmart (Store 4112) (2020-08 – 2022-08)

• Lead the store for the Deals for days online events of 2021 in which I managed an overnight team (of 8 associates) to fulfill Deal for Days orders
• Trained associates in the use of GIF2.0
• Prepared items for picking, including organization items by event
• Monitor the fulfillment of all orders
• Communication with Digital Ops Lead
• Entrusted by Digital coach and Digital team leads to oversee the team while in their absence
• Ensuring team stayed on task
• Resolved issues
• Order resolution, and system issues
• Provide productivity updates to members of management
• Proficient in the use of WISMO, Dispatcher and Grocery Order Dashboard to provide customer assistance
• Used to provide team with associate performance
• Provide team with store sales and performance metrics
• Nil-pick report to improve store health
• Proficient in use of Mod Flex tool to ensure features are set and new mods are completed
• Fulfilling online orders including picking, prepping and dispensing delivery and curbside order

Fresh Production Associate at Walmart (Store 0413) (2020-01 – 2020-07)

• Preparing all meals for service deli, cleaning and following all food safety processes
• Use of Cap process to maintain shelf availability
• Customer Service
• Following Food Safety Regulations

Order Fulfillment associate at Target (2019-10 – 2019-12)

Seasonal

• Fulfilling online orders including picking and preparing for curbside
• Fulfilment of SFS (ship-from-store) orders and packing process for shipping
• Use of RFID for order fulfillment

Bachelors in Supply Chain, Transportation and Logistics Management – Bellevue University (2021 – 2024)

– University of Texas Rio Grande Valley (2016 – 2021)