Project/Implementation Manager
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I’m an implementation and project management professional with extensive experience delivering SaaS and healthcare solutions from discovery through go-live. I enjoy working closely with clients, translating their needs into practical solutions, and helping teams adopt new systems successfully. I’m known for clear communication, strong ownership, and the ability to step into new domains, learn quickly, and keep projects moving forward.
My focus is always on delivering quality work and leaving clients and teams in a better place than when I started.
I’m an implementation and project management professional with 15+ years of experience delivering healthcare and SaaS solutions in regulated environments. I’ve led end-to-end implementations across benefits administration, payroll, and HR platforms, partnering closely with clients to translate requirements into practical, on-time solutions. My experience includes managing scope, schedules, risks, and cross-functional teams, as well as supporting training, change management, and post-go-live stabilization.
I’m known for clear communication, strong ownership, and the ability to step into new domains, learn quickly, and deliver results.
I hold a Bachelor of Laws (LLB) degree, which strengthened my analytical thinking, attention to detail, and ability to interpret complex requirements and regulations. I am also certified as a Project Management Professional (PMP), Certified ScrumMaster (CSM), and Certified Scrum Product Owner (CSPO), reflecting my formal training in project management, Agile methodologies, and delivery leadership.