Mental Health Counselor II - Caminar, MHRC - Redwood City, CA
(2026-06)
Aid in supervision of 16 (conserved) adults and older adults living with severe mental illness and co-occurring secondary disorders.
- Perform daily observational Q15 min, Q60 min rounds, document inappropriate client behavior, use de-escalation techniques and redirect client behavior when necessary
- Attend shift reports
- Assist in meals, snacks, ADLs
- Generate BIRP progress notes regarding client behavior
- Follow all HIPPA guidelines and regulations
- Facilitate mandatory community meeting and initiate client check-ins
- Assist in client outings
- Monitor clients for self-harm
- Log in client belongings in property inventory
- Maintained a clean, safe and secure facility for all clients
- Check clients for contraband after return from passes
- Maintain a completion of required trainings, CPR certified
Relief Counselor - Caminar - Redwood City, CA
(2025-11 - 2026-05)
Assist in supervision of 12 (conserved/voluntary) adults and older adults living with mental illness and co-occurring secondary disorders.
- Generate BIRP progress notes regarding resident behavior
- Adhere to the program's policies and procedures while maintaining a safe environment for all residents
- Monitor residents during self-administration of daily prescribed medications and PRNs
- Verify any new medication, medication changes, MAR and PRN sheets
- Perform weekly resident medication audits and order medication(s) as needed
- Assist residents in meal planning, preparation, and cleanup
- Conduct resident room checks ensuring they meet Hawthorne House guidelines
- Complete staff communication log regarding the day's events and attend all shift reports
- Hold weekly 1:1, check-in with residents and ensure they are adhering to program guidelines that include: attending group, chore completion, being medication compliance, room care, hygiene, and self-care, and attending scheduled appointments
- Follow all HIPPA guidelines and regulations
- Facilitate a mandatory community meeting, initiate client check-ins, enable residents to use their "voice" for any comments, concerns, and issues that need addressing
- Trained in Breathalyzer and Drug testing
- Prepare rooms for new admits
Residential Counselor II - Cordilleras Residential Suites Facility - Redwood City, CA
(2013-10 - 2024-11)
Oversee the med room by adhering to strict policies & procedures in compliance with mandated federal and state laws. Maintain a therapeutic relationship with 49 residents while following through with their basic needs. Aid in supervision of (conserved/voluntary) adults living with severe mental illness and co-occurring secondary disorders.
- Medication destruction, pull expired drugs, ensure all controlled substances are accounted for, all paperwork filed appropriately, report discrepancies to Supervisor
- As a Health Care Provider; promote "medication" awareness; monitor and assist clients during self-administration of prescribed medication, pull expired drugs, log in medication, check and verify medication before given to client, medication destruction, adhere to Federal and State guidelines, regulations, policies and procedures and report discrepancies to Supervisor
- Assisted as a COVID First Responder while taking precautionary measures to ensure that a level of safety is required for myself and to others that I serve
- Complete incident reports, follow-thru on AWOL procedures and forward them to Supervisor in accordance to policies and procedures
- Attend SHIFT REPORTS addressing client concerns, the day's events and develop progress notes regarding inappropriate client behavior
- Organize a "client" group meeting designed to provide upcoming events, social outings, enable clients to actively "voice" any comments and concerns they may have
- Transport client(s) to Dr. appointments using an agency vehicle, de-escalate abnormal behavior when appropriate
- Educate / monitor clients on a 1:1 ratio, confirming they can independently identify each medication prescribed by their physician, learn to understand what each medication is used for, the ability to identify parts of the pharmacy label and match each medication to that label, the importance of adhering to proper dosing schedules prescribed by their physician when taking medication, ordering refills, and being compliant on all prescribed medications towards transitioning to independent living
House Manager - Life Choices Facility - San Jose, CA
(2012-07 - 2012-07)
Supervised and maintained records for 20 clients within the facility.
- Accountable for all clients in/out of facility (passes, visits, outings, meetings, etc.), maintained a daily sign in/out daily log report
- Acted as a liaison between the medical staff, the client and Pharmacy regarding client concerns
- Provided medication assistance; educating clients, phoned in refills, administered medication according to the Program's (Medication Protocol), and addressed all inconsistencies to Supervisor
- Filled out necessary documentation, including Federal and State mandated forms, and progress notes
- Maintained a clean, safe and secure facility for all residents
- Assisted in crisis interventions and contacted medical assistance as needed
- Recorded blood pressure ranges in charts/monitored patients during detox
Peer Mentor - Catholic Charities - San Jose, CA
(2010 - 2011)
- Confirmed client/Psyche next day appointments
- Held weekly1:1 client service by; phone, in office, or during home visits
- Generated daily/weekly progress notes and behavioral changes
- Followed all policies, procedures, HIPPA guidelines /regulations and client to client confidentiality
- Provided staff assistance in answering phones, filing, updating client charts
- Maintained communication with Psychiatrist with regard for client concerns about drug reactions
Pharmacy Technician - Walgreens Pharmacy - Palo Alto, CA
(2002-04 - 2007-06)
- Typed prescriptions, filed, billed insurance companies, and requested Prior-Authorizations
- Provided outstanding customer service, handled complaints, answered phones, expedited special orders
- Put drugs away, scanned new orders, inventory preparation, pulled expired drugs off the shelves, rotated stock, maintained accurate on-hand drug counts, restocked supplies, drug cells, and cassettes
- Produced new drug labels, maintained daily temp and syringe logs
- Return to stock prescriptions past 14 days/for CII's call and very with customer
Volunteer - Inn Vision Shelter Network - Redwood City, CA
(2013)
Provide Life Skills for the homeless.
- Job and housing search
- Resume development
- Basic computer skills
- Drug education
