Felicity Collum

Friendly and approachable with knack for understanding client needs and fostering positive interactions. Possesses strong grasp of financial principles and solid communication skills to effectively assist clients with their banking needs. Committed to delivering exceptional service and building lasting client relationships.

Life insurance agent - Primerica

(2026-04)

• Obtained Florida 02-14 Life License, enabling compliance with state regulations for life insurance transactions
• Engaged in rigorous study to achieve proficiency for the SIE exam

Head Server/Certified Trainer - Outback Steakhouse

(2024-11 - 2026-04)

• Maintained a welcoming environment for guests
• Handled customer concerns and complaints with professionalism and a positive attitude
• Communicated with team members to provide a seamless dining experience

Server - D's Wings

(2023-07 - 2024-10)

• Greeted guests
• Menu Knowledge
• Taking food and beverage orders
• Communication with the kitchen when any food modifications were needed
• Insuring a clean environment for guests

Home health aide - Senior helpers

(2023-06 - 2023-10)

• Provided assistance with ADLs to seniors with dementia and Alzheimer's
• Offered ambulating support for mobility
• Completed laundry, dishes, and other housework
• Assisted with feeding and meal preparation
• Administered medications to patients
• Maintained a clean and organized living environment for seniors

Bachelor of Public Health - University of South Carolina (2023-05)