Felipe Ortega

Reliable and hardworking delivery driver with experience completing 50+ deliveries during a typical 5-hour shift while providing excellent customer service. Skilled in route planning, GPS navigation, time management, and working independently in fast-paced environments. Seeking an opportunity to contribute strong customer service, reliability, and problem-solving skills while continuing to grow professionally.

Delivery Driver at Membership Express Services (2025-03 – Present)

• Complete 50+ deliveries during a typical 5-hour shift while maintaining accuracy and customer satisfaction.
• Plan efficient delivery routes using GPS to maximize on-time performance and productivity.
• Safely transport, load, unload, and handle packages weighing up to 50 pounds.
• Verify package information, delivery addresses, and order details to ensure accurate and timely deliveries.
• Provide friendly, professional customer service while representing the company at every delivery location.
• Work independently while consistently meeting daily delivery goals and maintaining a strong work ethic.
• Maintain a clean, organized, and well-prepared delivery vehicle throughout each workday.
• Adapt quickly to changing delivery routes, traffic conditions, and customer requests while staying on schedule.
• Communicate effectively with customers and team members to resolve delivery questions and ensure successful service.
• Follow company procedures and safe driving practices to protect packages, customers, and company property.
• Demonstrate reliability, punctuality, and attention to detail while managing multiple deliveries in a fast-paced environment.
• Build positive customer relationships by providing dependable, courteous, and efficient delivery services.

Graduate – Lynwood High School (2024)