Felisha Haggard

Experienced quality professional with a background as a Quality Technician, Inspector, and Auditor across manufacturing environments. Skilled in inspection, auditing, data analysis, and quality control processes, with proven leadership experience supporting teams and continuous improvement. Currently pursuing education in HR and leadership to further strengthen people-focused quality and organizational effectiveness.

Willing to relocate: Anywhere

Quality Auditor at Ideal Tridon-Smyrna, TN (2025-11– Present)

• Performed quality control inspections on metal clamps, including visual inspection, precision measurement, and verification against specifications.
• Recorded inspection data accurately, identified nonconformities, and ensured compliance with quality standards and production requirements.

Quality Control Inspector at MS Companies-Murfreesboro, TN (2024-11 – 2025-03)

This job consists of customer service, quality inspection for various automotive parts, quality measurements, and data entry.

Team leader at Valeo-Smyrna, TN (2024-06 – 2024-11)

As a Team Leader on the Mercedes assembly line, I was responsible for ensuring production was met which included:

• keeping the robots going
• team efficiency
• stocking parts
• data entry
• 5s

Quality Technician at Valeo-Smyrna, TN (2021-05 – 2024-06)

• Quality Control/QRQC
• Quality assurance
• knowledge of Quality standards
• Audits
• defect root cause analysis
• precision measurements
• quality training
• Quality alerts
• Quality Inspection
• documentation and record keeping
• customer service

Customer Service Leader at Mapco-Nashville-Davidson, TN (2020-01 – 2021-05)

• Customer Service
• cash handling
• training
• coaching
• inventory control
• bank deposits
• safe counts
• stocking
• shift reports

University in Human Resources Management – Western Governor's University-Remote (2025-03)

High school diploma or GED