Lead Technologist and Accessibility Designer 3 - Booz Allen Hamilton - McLane, VA 22102
(2023-01)
Serve as an Accessibility Assurance Analyst across multiple applications within the SIS Enterprise Case Management (ECM) environments for SBSE and LB&I, leading efforts to ensure full accessibility compliance for mission-critical IRS systems and adherence to federal accessibility standards. Support accessibility reviews for additional IRS online applications, including Online Account, Direct Pay, Tax Pro, and IRS2Go. Collaborate with cross-functional teams to identify barriers, recommend solutions, and promote an inclusive and compliant user experience for all IRS personnel.
- Performs the Accessibility Gap Analysis for ECM applications built on Pega Platform
- Apply a robust understanding of the Software Development Lifecycle (SDLC) and Software Testing Life Cycle (STLC), actively participating in Agile sprints to integrate accessibility considerations seamlessly into QA and User Acceptance Testing (UAT) processes
- Develop Comprehensive test cases, test scripts, and execution records for the ECM system using the JIRA Solutions platform, ensuring thorough coverage and readiness for testing
- Actively engage in Daily Scrum and Agile ceremonies—iterations, demos, and release planning—to support continuous delivery and sprint goals
- Partner with development and design teams to proactively embed accessibility into design and development lifecycle of IRS web properties, ensuring full conformance to WCAG 2.1 Levels A, AA, and AAA
- Apply extensive knowledge of WCAG 2.1 principles (POUR) to ensure all IRS digital assets are developed with perceivability, operability, understandability, and robustness as core tenets
- Perform rigorous functional accessibility testing against WCAG 2.1 Success Criteria on the PEGA ECM Enterprise Case Management application, utilizing assistive technologies such as JAWS, ZOOM Text, and Dragon NaturallySpeaking to evaluate usability for individuals with diverse impairments
- Provide expert training and mentorship on digital accessibility best practices to stakeholders and development teams, fostering a culture of inclusive design and development
- Leverage ANDI (Accessibility Name and Description Inspector) to automate the detection of accessibility violations and critical accessibility elements within web pages
- Demonstrate a thorough understanding of the appropriate application and limitations of WAI-ARIA (Accessible Rich Internet Applications) in modern web application development
- Within an Agile framework, utilized the IBM ELM (Engineering Lifecycle Management) Defect Management Tool for comprehensive test case and test script management, meticulous user story review, and efficient defect lifecycle management (logging and closure)
- Leveraging the PEGA platform, capitalizing on its low-code capabilities to seamlessly integrate with the Agile SDLC, facilitating iterative design, development, testing, and deployment with continuous collaboration between business and IT stakeholders
- Execute thorough regression testing of resolved defects, providing clear and concise communication regarding testing status and comprehensive test result reporting
- Validate IRS 1040 PDF forms and LB&I Letter/form to conform to WCAG 2.1 and Section 508 standards. This included adding proper tags, setting correct reading order, and ensuring form fields were accessible to screen readers. Assess the PDF content for WCAG 2.1, Section 508, and ADA compliance. Tag and structure accessible PDFs using Adobe Acrobat
- Demonstrate Proficiency in the utilization of a comprehensive suite of assistive technologies and accessibility testing tools, including JAWS, ZoomText, DRAGON, Narrator, Acrobat Pro, WAT, WAVE, Color Contrast Analyzer, and defect management platforms: Pega Agile studio, JIRA and IBM ELM
Lead Technologist AND Section 508 PDF Remediation Expert - Booz Allen Hamilton - McLane, VA 22102
(2022-09 - 2022-12)
- Provided expert policy and process consultation to project teams, driving the development, maintenance, and continuous improvement of adherence to the federal government's Section 508 program
- Performed detailed accessibility audits of Mine Safety and Health Administration (MASHA) PDF documents compliance to ensure all digital documents met accessibility standards
- Applied proper PDF tagging to define logical reading order, hierarchical heading structure, and document organization
- Ensured all meaningful images included accurate Alt Text, while decorative elements were to be ignored by assistive technologies
- Remediated interactive elements and forms to ensure a logical tab order, clear error messaging, and accessible names for all form fields
- Skilled in WCAG2.1 success criteria PDF remediation encompassing complex tasks such as tagging, logical structure (reading order), form field accessibility, and link verification
- Extensive knowledge of WCAG 2.1 AA requirements applied to PDF documents, with the ability to remediate elements including headings, alt text, reading order
- Took ownership of identifying and proposing innovative solutions for delivering accessible PDF documents for the Mine Safety Health Administration (MSHA), encompassing applications and content across various platforms, aligning with W3C WCAG Success Criteria. Also, remediated and documented MS word, accessible according to WCAG2.1 guidelines. This involved using built-in-heading styles, adding alternative text to images and ensuring proper list and table structure. And checked keyboard accessibi
- Conducted thorough independent verification and validation (IV&V) testing, performing in-depth analysis of Section 508 test findings
- Collaborated with the Team Lead to formulate strategic test plans, realistic test schedules, and accurate time estimations for all testing activities
- Expertly validated and remediated PDF documents to ensure full Section 508 compliance in accordance with WCAG 2.1
- Proficiently utilized a comprehensive suite of automated and manual accessibility testing tools, including: JAWS, NVDA, Zoom, Voiceover, Accessibility Management Platform (AMP), Color Contrast Analyzer, ANDI, Wave, CSS, JavaScript, HTML, and Accessible Rich Internet Applications (ARIA)
ADA Web Accessibility Compliance Specialist and UAT Tester - Tata Consultancy Services - Edison, NJ 08837
(2021-07 - 2022-06)
Applied a thorough understanding of the Software Development Lifecycle (SDLC), actively participating in Agile sprints and adhering to the Software Testing Life Cycle (STLC) to ensure seamless integration of accessibility standards.