Fermarlane Iso

Prepared and fulfilled online customer orders accurately and efficiently Assisted guests with order pickups and locating merchandise Worked in a fast-paced retail environment during high-volume shifts

Fulfillment Expert - Target - San Francisco

(2025-10 - 2026-05)

• Prepared and fulfilled online customer orders accurately and efficiently
• Assisted guests with order pickups and locating merchandise
• Worked in a fast-paced retail environment during high-volume shifts
• Maintained organization and teamwork to support daily store operations

E-Commerce Team Member - Whole Foods - San Francisco

(2025-07 - 2025-10)

• Prepared customer grocery orders with speed and accuracy in a fast-paced environment
• Assisted customers with Amazon pickups, returns, and order drop-offs
• Maintained cleanliness and organization in work areas
• Adapted quickly in a fast-paced environment

Food & Beverage Associate - California's Great America - Santa Clara

(2021-05 - 2021-07)

• Assisted guests with food orders and operated cashier transactions in a fast-paced environment
• Handled cash and processed customer purchases accurately
• Maintained cleanliness and food safety standards throughout shifts
• Provided customer service and handled guest concerns professionally

On-Call Instructional Paraeducator - Ro Health - Alameda County

(2025-02)

• Provide instructional and behavioral support to students with special needs in a structured school-based environment
• Support behavior monitoring, emotional regulation, and implementation of IEP-aligned goals under staff supervision

Bachelor of Arts - Psychology - University of San Francisco (2022-08 - 2026-01)