Fernie Esparza Jr.

Criminal Justice degree experienced and proficient with 4 years of experience in customer service and security while maintaining my coursework in college, demonstrating strong organizational and communication skills. Adept at time management and team collaboration, ensuring efficient operations and conflict resolution. Passionate about leveraging attention to detail and adaptability to contribute effectively while being able to represent federal agents across the nation in a proud yet firm occupation.

BRAND AMBASSADOR - American Eagle & Aerie Store - Laredo, TX

(2021-03 - 2023-02)

• I was in charge in ensuring the retail store was up to cleanliness standards throughout shifts and at the end of shifts
• I would repeatedly engage with guests by providing information on product while also remaining knowledgeable regarding any questions about product
• Act as one of the head cashiers and help customers check out merchandise.

SERVER - Olive Garden - Laredo, Texas

(2023-03 - 2024-04)

• I was in charge of taking orders, serving,and ensuring guests had a pleasant dining experience.
• I would handle transactions and deliver food to people's tables.
• At the end of every shift, I would have to turn in due money from table orders and would ensure my section was tidy.

KEYHOLDER - Gamestop - Laredo, Texas

(2024-10 - 2025-06)

• I am in charge of dealing with monetary transactions and interacting with customers on a daily basis in order to help to the best of my capability.
• I am in charge of opening and closing the location while also ensuring money is in the right place and the right amount throughout shifts.
• I repeatedly maintain stock throughout the store and ensure all inventory checks out.

PURCHASING DEPARTMENT - Laredo Country Club - Laredo, Texas

(2025-06)

• Handle food, liquor, beverage quality control while also managing a monthly inventory of the entirety of the department.
• Deliver and assist lists with regards to the restaurants located in the country club.

Bachelor's degree of Science - Criminal Justice - Texas A&M International University (2020-08 - 2024-12)

High School Diploma - United High School (2016-08 - 2020-05)