Case Manager - Morgan and Morgan
(2026-03)
- Daily interaction with existing and potential clients, via telephone and in person
- Order medical records from providers and communicate with clients and providers during treatment
- Obtain documents necessary to support injury and or liability positions
- Interact with insurance carriers and healthcare providers to secure records and balances
- Work directly with multiple coworkers involved in the management of cases files
- Maintain organized case files
- Prepare comprehensive demands and assemble support for submission to carries under the direct supervision of an attorney
- Manage case files from intake to closing under the direction of an attorney
Paralegal / IT Specialists - Law Office of Paul Samakow
(2023-01 - 2026-03)
- Start a claim with at fault party
- Intake process with clients, to hear their story on what happened and walk them through the process of being represented by a firm
- Obtain all necessary documents from client and input into our Neos database
- Schedule clients with appointments, and if the vehicle was damaged start the property damage process
- Sent out letter of representation to providers and insurance companies
- Gather all documents needed to process a demand package, that involves all records and bills, lost wages, and any expenses that need to be reimbursed
- Follow up with client to see how treatment is going
- Put together a demand package for attorney to review and get sent out to insurance companies
- Keep the office updated with the technology side
- Trouble shoot date-to-date issues with computer problems, internet issues, phones and printers
Support Paralegal - Becker, Kellogg, Berry
(2020-03 - 2023-01)
- Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney
- Helps develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports
- Keeps clients informed by maintaining contact, communicating case progress
- Maintains case costs by verifying outstanding balances with attorney, clients, and providers
- Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review
- Enhance trial proceedings by organizing evidence; preparing exhibits; scheduling witnesses; ensuring that witnesses are ready when needed; taking courtroom notes
- Updates job knowledge by participating in educational opportunities; reading professional publications
- Accomplishes organizational goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
PC Specialist - Virginia Union University
(2015-05 - 2020-03)
- Communicate with team to resolve issues dealing with the University network
- Train and supervise work study students that assist us throughout the school year
- Troubleshoot computers for students and professors throughout campus
- Handle tickets escalated from the other IT Specialists and the Help Desk
- Install new software on computers used by professors throughout campus
- Integrate existing networks both Mac and PC environment
