Business Development Manager at Global Trucking, Inc. (2020-01 – 2023-06)
- Optimized the resources by switching company booking software, which was effective in our trucks going from 24 daily loads to 40 daily loads, and efficiently cutting raw materials cost by 25%.
- Handled invoicing, bills, monthly statements and generating weekly, monthly, and quarterly reports.
- Dispatched orders to drivers once received from clients.
Remote - Tier 2 Agent at F.H. Cann & Associates, Inc. (2020-03 – 2021-08)
- Amongst the Firm's many notable clients, I specifically assist the Government Agency, DUA, by providing tech support, de-escalate/escalate, and ultimately provide service to DUA's Claimants and their Employers regarding Unemployment Insurance.
- I answered inbound chat communication at a very punctual pace, 100+ a work day.
- I assisted both the MA Department of Unemployment Assistance with the state's efforts to provide call-center services for those seeking unemployment benefits and the Department of Health for COVID-19 vaccine information.
Locations Dept. Assistant Manager at Teamsters Film Union (2016-10 – 2019-12)
- In charge of everything "locations" oriented from Pre-production, on to production (the actual shoot), ending with Post-production.
- Essentially, starting from scouting shooting locations, to getting city ordinance permits signed, ensuring safety for both the film crew as well as the "civilians".
