Fizzah Nasreen Harris

Highly organised and proactive Virtual Assistant with 7+ years of remote work experience across administrative support, healthcare communications, social media management, content coordination, and data management. Experienced in supporting busy US-based teams, managing multiple priorities simultaneously, and delivering accurate, detail-oriented work under tight deadlines.

Background in healthcare administration — including patient communications at a US pediatrics office — combined with strong written English, Microsoft Office Suite proficiency, CRM management, and a proven track record of leading and coordinating cross-functional remote teams. Available full-time across US business hours with a dedicated home workspace and reliable high-speed internet.

Senior Virtual Assistant & Content Manager at ReviewThatPlace.com (2023-04 – Present)

Provided comprehensive remote administrative and editorial support to a US-based digital media company — managing all written communications, content workflows, and team coordination from Karachi, Pakistan.

• Managed end-to-end content scheduling, publication calendars, and workflow management across multiple digital platforms — ensuring zero missed deadlines across all channels.
• Coordinated directly with the US marketing team, designers, and content creators — acting as the central communication hub between all departments.
• Proofread and quality-reviewed all written communications before publication — maintaining accuracy, brand consistency, and editorial standards throughout.
• Managed Zoho CRM — maintaining accurate client records, tracking all communications, and ensuring data was correctly entered and up to date at all times.
• Used SEMrush and Surfer SEO for content research and optimisation — contributing directly to a 40% increase in audience engagement within six months.
• Delivered consistent, high-quality results across a high-volume, fast-paced remote workflow — managing multiple priorities simultaneously without supervision.

Social Media & Administrative Coordinator at ReviewThatPlace.com (2023-05 – 2023-12)

• Managed day-to-day administrative and social media coordination — scheduling posts, tracking engagement metrics, maintaining content calendars, and handling client correspondence.
• Coordinated with content, design, and engagement teams — managing schedules, tracking deliverables, and resolving workflow issues proactively.
• Entered and maintained accurate performance data in Excel — producing weekly reporting summaries and performance dashboards for the management team.

Healthcare Administrative Assistant & Patient Coordinator at Powers Pediatrics

Part of Freelance Practice

• Provided remote administrative support to a US-based pediatrics office — managing patient communications, coordinating appointments, and handling all written correspondence.
• Answered and managed patient phone enquiries — delivering professional, empathetic, and accurate responses in a regulated US healthcare environment.
• Proofread and edited all patient-facing content — ensuring medical accuracy, plain language compliance, and consistent brand standards.
• Maintained strict confidentiality and accuracy in all patient communications — fully aware of HIPAA-adjacent standards for remote healthcare support.

Freelance Virtual Assistant & Content Editor at Independent Practice (2018-01 – Present)

• Provided virtual administrative and editorial support to 50+ clients across healthcare, technology, education, travel, and e-commerce.
• Managed client communications, content scheduling, research tasks, proofreading, data entry, and general administrative support — all delivered remotely and on time.
• Consistently exceeded client expectations on quality and turnaround — recognised across 50+ engagements for reliability, accuracy, and professionalism.

Bachelor of Science in Economics & Finance – National University of Modern Languages (2018-09 – 2022-06)