Flowers Curtains

Seeking a position at your company where my knowledge as Customer service Representative, as well as my ability to work well with others can be enhanced and used to benefit the company.

Property Manager - PUBLIC STORAGE - Lauderhill, FL

(2015-07)

• Recommend and implement marketing strategies based on competitive information.
• Make collections, post payments and process daily banking receipts accurately and timely.
• Accurately manage cash and balancing receipts.
• Operate and meet goals within prescribed budgets.
• Consistently practice effective customer service techniques through: Answering phones in a friendly, pleasant & professional manner and, greeting customers promptly, enthusiastically and professionally.

Customer Care Representative - TELEPERFORMANCE - North Lauderdale, FL

(2014-03 - 2015-07)

• Customer retention working with high risk customers.
• Resolve billing issues & disputes and, handle inbound sales duties.

Front Desk Clerk - SHERATON BEACH HOTEL - Fort Lauderdale, FL

(2010-11 - 2014-02)

• Register & process guests and their assigned rooms.
• Accommodate guest's requests and communicate with hotel staff on the status of guests' rooms.
• Up sell guests' rooms and promote hotel services.
• Handle cash payments while maintaining a clean and neat front desk area.

Medical Assistant Technician - Medical Assistant - Florida Career College (2018-01 - 2018-11)

Certification HHA - nursing assistant - Center for Career Training (2015-02 - 2015-05)

Diploma/School Leaving Certificate - Merl Grove High School (1994 - 1999)