Receptionist - Roosters Mens Grooming Center - Jacksonville, FL
(2023-06)
- Greeted and welcomed visitors, providing a positive first impression of the company
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
- Managed office supplies inventory by monitoring stock levels and placing orders when necessary
- Collaborated with other departments to ensure smooth operations and effective communication within the organization
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
- Trained new receptionists on office procedures and protocols to ensure consistent service delivery across shifts
Licensed Massage Therapist (LMT) - Jacksonville, FL
(2002-01 - 2025-01)
Home Health Aide (HHA) - Jacksonville, FL
(2002-01 - 2025-01)
- Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
- Assisted with daily activities such as bathing, dressing, grooming, and medication administration
- Monitored vital signs and reported any changes or concerns to the healthcare team
- Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals
- Documented patient observations accurately in medical records, including changes in condition or behavior
- Collaborated with interdisciplinary teams to develop individualized care plans based on patient needs and goals
- Provided emotional support to patients and their families during challenging times
- Assisted in meal planning, preparation, feeding assistance, dietary restrictions adherence, and monitoring fluid intake of patients as required by their health conditions
- Aided in wound care management including cleaning wounds under supervision from nursing staff
