Fola-Sie Zaumu

I am a detail-oriented and proactive person with critical thinking, strong communication, and problem-solving skills. I have been recognized for leadership qualities and fostering effective teamwork. I am a dedicated student with a passion for learning and a consistent record of high performance. Dependable and eager to support operations, committed to delivering exceptional customer service and ensuring efficient workflow.

Technology Assistant at Fairfax County Public Schools (2023-06 – 2023-07)

Provided level I tech support for the summer school office, including hardware troubleshooting and IT assistance.

• Provided level I tech support for the summer school office
• Helped with TV and VCR/DVD connections, monitor/projector display, troubleshooting dysfunctional computers, mobile cart assignments and management, printers, and scanners
• Assisted the IT staff in summer duties such as checking laptops for repairs, moving, and setting up computers, installing computer components, checking inventory, and other duties
• Lifted at least 40 lbs. of technology and was constantly active during the day
• Worked in a collaborative group of 4 to provide the best care

Floor Staff at Regal Cinemas (2025-08 – Present)

Operate POS systems, manage cash handling, and provide customer service in a cinema environment.

• Operate a POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons
• Up sell/suggestive sell of Premium Viewing Experience (3D, RPX, IMAX)
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
• Operate, prepare and clean of all concession related equipment

Emergency Department Volunteer at Haymarket Medical Center (2024-06 – Present)

Provide support to patients and assist nursing staff with non-medical tasks in emergency department.

• Provide support to patients and clerical assistance
• Escort patients and visitors to their destinations
• Assist nursing staff with non-medical tasks
• Clean up patients' room and stock up medicine cabinets

High School Diploma in Science and Technology – Thomas Jefferson High School for Science and Technology (2022-08)

Summer Program – George Mason University (2025-06 – 2025-07)