Restaurant District Manager - Buffalo Wild Wings - Miami, FL
(2014-08 - 2026-07)
District Operations Manager - Queens Fort Capital - Miami, FL
(2011-08 - 2014-08)
- Developed and implemented training programs for staff, enhancing team performance and service quality.
- Analyzed sales data to identify trends and opportunities for revenue growth.
- Ensured compliance with industry standards and regulations by enforcing strict health and safety guidelines in each establishment.
- Streamlined operations for increased efficiency by conducting regular audits of restaurant processes and procedures.
- Facilitated cross-training initiatives among team members to improve skillsets, enhance job satisfaction, and increase overall productivity across all locations.
- Oversaw daily operations of multiple restaurant locations, ensuring adherence to brand standards and operational excellence.
- Implemented cost-control measures, optimizing inventory management to reduce waste and increase profitability.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Analyzed sales data to identify trends and opportunities for revenue growth across district locations.
- Collaborated with marketing teams to execute promotional campaigns, driving customer engagement and brand loyalty.
General Manager - Romanos Macaroni Grill - Coral Springs, FL
(1992-08 - 2011-08)
- Mentored new managers in operational best practices, fostering leadership development within the district.
- Conducted regular performance evaluations to assess staff effectiveness and address areas for improvement.
- Coordinated successful grand openings for new restaurants in the district, ensuring smooth operations from day one while generating positive publicity in local markets.
