Franchesca Menard

Aspiring Medical Assistant currently completing formal Medical Assistant training and seeking an externship opportunity to gain hands-on clinical experience in a healthcare setting. Knowledgeable in patient intake, vital signs, medical terminology, appointment scheduling, electronic health records, infection control, and HIPAA compliance. Dedicated to providing compassionate patient care while supporting healthcare teams through professionalism, communication, and strong organizational skills.

Food and Beverage Team Member - Universal Studios - Orlando, FL

(2022-06 - 2025)

• Performed opening and closing procedures to ensure operational readiness.
• Monitored product dates, rotated inventory, and maintained proper food storage procedures.
• Followed sanitation and food safety regulations to ensure compliance with company standards.
• Restocked condiments, beverages, and supplies while maintaining a clean service area.
• Resolved customer concerns professionally to ensure a positive guest experience.
• Collaborated with team members in a fast-paced environment to provide excellent customer service.

Secretary - Prime Alignment Center - Orlando, FL

• Answered and routed incoming phone calls while providing professional customer service.
• Scheduled appointments and maintained daily office calendars.
• Organized and maintained patient and office records while ensuring confidentiality.
• Assisted with data entry, filing, and administrative documentation.
• Communicated appointment reminders and responded to patient inquiries.
• Supported daily office operations to maintain an efficient workflow.

Volunteer Assistant - Orlando Health – Health Central Hospital - Ocoee, FL

(2023-01 - 2023-11)

• Assisted patients and visitors by providing directions and answering general questions.
• Assisted with patient transport throughout hospital departments.
• Stocked clinical supplies and maintained organized patient care areas.
• Supported hospital staff with clerical and administrative tasks.
• Observed healthcare professionals and gained exposure to CPR, EKG procedures, and patient care practices.
• Maintained professionalism and compassion while interacting with patients and families.

United States Army

(2025-08)

• Demonstrate leadership, accountability, and teamwork in a structured environment.
• Follow policies, procedures, and safety standards.
• Maintain professionalism while working under pressure.
• Adapt quickly to changing situations and mission requirements.

Childcare Provider / Babysitter

• Provided childcare for children of various ages for over three years.
• Ensured a safe and positive environment while supervising daily activities.
• Assisted with routines, educational activities, and age-appropriate care.
• Developed strong communication, patience, and problem-solving skills.

Medical Assistant Program - Medical Assistant - Medical Assistant Training Institution (2026-04 - 2026-08) El Paso, TX

Associate in Arts - Arts - Valencia College (2024-05) Winter Park, FL

High School Diploma - Olympia High School (2022-05) Orlando, FL