Francisco Ortiz

Experienced hospitality professional with 15+ years of experience in hotel operations, guest services, housekeeping, and night audit functions. Skilled in customer service, front desk operations, cash handling, housekeeping, security monitoring, and reservation management. Bilingual in English and Spanish with a strong commitment to guest satisfaction and operational excellence.

I worked as a full time night audit and housekeeping for Hotel Baker from 2022-2026. My duties included tending to guests needs throughout the night as well as providing a warm and welcoming environment for everyone. Answering calls, checking guests in and out, reporting the daily revenue and helping out with the breakfast in the morning.

I used the StayNtouch program for reservations and assigning housekeeping duties for the day. I also acted as security for our wedding events to keep out wedding crashers.

I have 10+ years in housekeeping experience with my last 2 experiences being with Portside Suites from 2009-2015 and Comfort Inn by Choice Hotels from 2006-2009. I was responsible for maintaining high cleanliness standards for guest rooms and common areas, contributing to positive guest experiences and hotel quality ratings.

Brookings-Harbor High School