Hospitality Management Adjunct Faculty - Mariano Moreno Culinary Institute - Miami, Florida
(2016-08)
- Teaching and developing hospitality courses for the culinary program.
- Present curriculum content, reviewing textbooks and facilitating practice lessons to enhance the student's learning experience.
- Assisting in searching job opportunities for graduated students.
Banquet Assistant-Manager - Mayfair House Hotel - Coconut Grove, FL
(2022-12 - 2024-08)
- Executing daily banquet functions in a luxury property with more than 15,000 square feet of meeting space and other 15,000 square feet outdoor that offer a versatile array of options for conferences, seminars, exhibitions, banquets, cocktail parties, and beautiful weddings.
- Office application skills: Delphi, Hot Schedules, InfoGenesis, Inventory systems, etc.
- Developing and providing staff with the necessary training, including customer service and service etiquette.
- Managing the setup of events.
- Responsible for producing, posting schedules and adjusting time cards (Hot Schedule)
- Running the floor and coordinating the food & beverage service by liaising with the kitchen and service staff.
- Monitoring the inventory of supplies, equipment, and furniture.
- Ensuring that the banquet spaces remain neat and clean.
Senior Banquet Captain - The St. Regis Hotel - Bal Harbour, FL
(2016-10 - 2020-09)
- Execute daily banquet functions in an Ocean front luxury property with more than 17,344 square feet of technologically advanced meeting and banquet space.
- Office application skills: Delphi, Light Speed, Adaco Procurement & Inventory, etc.
- Maintain good communication among all departments to ensure successful events.
- Supervise clean-up of function rooms, proper breakdown and storage of equipment.
- Responsible for producing, posting schedules and adjusting time cards (Atlas system)
- Responsible to order all special items requested on BEO's for weekly banquet operations.
Director of Banquets - Jungle Island - Miami, FL
(2014-06 - 2016-10)
- Directed all aspects of banquet services, coordinating events for up to 3,000 guests.
- Enhanced the banquet experience through innovative service strategies, resulting in a 20% increase in guest satisfaction scores.
- Inspect function rooms and equipment prior to events.
- Responsible for P&L, purchasing, inventories, payroll and ordering supplies for events.
Director of Banquets - Ritz-Carlton Hotel - Coconut Grove, FL
(2012-08 - 2014-06)
- Directed all aspects of luxury banquet services, coordinating events for 14,000 square feet of indoor and outdoor function space.
- Increased OSAT in banquet operations from 51.9% to 62.7%.
- Increased banquet staff Tip Point and reduced payroll costs.
- Purchased new equipment, linen, china, props and furniture to enhance the Ritz Carlton experience.
Director of Catering - Specialty Restaurants Corporation - Miami, FL
(2008-06 - 2012-08)
- Directed all aspects of banquet services, coordinating events for up to 3,000 guests.
- Enhanced the banquet experience through innovative service strategies, resulting in a 20% increase in guest satisfaction scores.
- Inspect function rooms and equipment prior to events.
- Responsible for P&L, purchasing, inventories, payroll and ordering supplies for events.
Hospitality Management Adjunct Faculty - Miami Dade College - All Campuses, Miami-Dade, Florida
(2007-08 - 2014-07)
- Teaching and Developing Syllabi, conduct research, accumulate resources and generate assessment materials for all courses taught.
- Present curriculum content, drawing parallels to regional, national and international markets and extensive travels to generate real life applicability of course material.
- Experienced Virtual College Faculty (Certified Online Instructor-Developer).
Restaurant/Banquet Manager - Westin Colonnade Hotel - Coral Gables, FL
(2005-07 - 2008-07)
- Managed banquet and restaurant operations, consistently exceeding service standards and achieving operational targets.
- Responsible for meeting budget, controlling payroll costs, inventories and purchasing among all other management duties between both departments.
- Hired, trained and mentored staff, fostering a culture of excellence in service delivery.
Banquet Captain - Omni Colonnade Hotel - Coral Gables, FL
(1996-12 - 2005-07)
- Lead banquet teams in executing high-profile events, recognized for outstanding service and attention to detail.
- Assisted in coordinating logistics to operational success.
- Responsible for producing staff schedules and keeping inventory controls.
