Francisco Pham

Francisco is hungry to find employment in New York City, especially one involved in a creative or service field, where he can utilize the skills learned from almost 10 years in customer service. He is open to a dedicated, consistent work schedule during the summer and maybe beyond.

Freelance Artist - Freelance

Illustration, Sign Making, Lettering, and Fine Art

Librarian Assistant - New York Academy of Art Library - New York, NY

(2025-08 - 2026-05)

• Perform check-outs for library books and electronic equipment.
• Sort and organize book returns into sections according to the Library of Congress Classification.
• Clean iMac monitors and charge wireless mice after closing.
• Performed daily inventory checks for stacked books in case of stocking mistakes.

Customer Service - Sanitate Dry Cleaners Inc co. - Baltimore, MD

(2015-01 - 2025-07)

• Performed register and money handling duties, including transactions and record keeping, and trained new employees in these skills in case of a business rush.
• Organized items based on different categories, such as type and method of cleaning
• General responsibilities include opening and closing the shop and transporting specialty clothing to other specialized dry cleaners.
• Contacting customers to investigate problems with drop-off orders or manage cases of delays or corrections on their orders.

Docent - Central Baltimore Partnership, Asian Arts & Culture Center - Baltimore, MD

(2025-05 - 2025-05)

• Guiding visitors through the exhibit and engaging them with the material.
• Monitoring the safety of the artwork and facilitating a fun environment for visitors during the designated openings/gallery hours.
• Opening the gallery for visitation hours and prepping digital artwork.

Book Clerk - Baltimore City Community College Bookstore - Baltimore, MD

(2024-01 - 2025-03)

• Helped students navigate the school network to order their required course materials while handling difficult students/customers, sometimes on behalf of my coworkers or manager.
• Contacted publishing companies to investigate any problems with the provided coursework materials.
• Answered questions from faculty and staff on behalf of the store manager, along with improvising to quell any problematic behavior from students.
• Stocked and managed inventory of textbooks, procurement records, and sundries for front-line coworkers.

Administrative Assistant - Maryland Institute College of Art Fine Arts Office - Baltimore, MD

(2019-02 - 2023-02)

• Worked front desk on behalf of the manager and performed office duties such as printing and filing paperwork related to department functions.
• Managed inventory of art materials and storage items used by school faculty.
• Set up gallery shows for faculty or student requests, including preparing display tags, statements, food tables, and art handling and displaying.
• Package receiving and delivering.
• Object/statue display handling, front desk, taxidermy management, and other on-call errands.
• Took phone calls and inquiries from faculty, staff, models, and contractors.
• Monitored and timed nude models during late-night live drawing sessions for students, maintaining a safe environment.

Sales Associate - Maryland Institute College of Art Book Store - Baltimore, MD

(2018-08 - 2018-12)

• Used knowledge and skills in visual art to answer art supply-related questions from students and older customers.
• Handled transactions and incoming deliveries.
• Prepared canvases and other surface materials for individual purchase.

Teaching Assistant - George Washington Carver Center for Arts & Technology - Towson, MD

(2018-01 - 2018-05)

• Managed inventory of painting supplies for morning classes.
• Taught students to use oil paint and advised on any skill issues they had.
• Performed various tasks, including on-call errands such as retrieving mail, organizing textbooks, rearranging classroom furniture, and handling paperwork.
• Set up student galleries and handled artwork using hanging materials and pedestals.
• Monitored model drawing classes for intruders or any inappropriate behavior by students.

Master of Fine Arts - Painting - New York Academy of Art (2025)

Bachelor of Fine Arts - Painting - Maryland Institute College of Art (2018 - 2024)