Frank Merola

Experienced Residential Construction Superintendent with a proven track record of delivering high-quality homes on time and within budget, overseeing 40+ homes at various stages from foundation to final walkthrough. Recognized for excellence in production, quality, and customer service, and earning fast-track promotions to Lead Superintendent, reflecting strong performance and leadership. Bringing over a decade of combined experience in construction leadership, solar operations, and engineering, blending strong field execution with customer-first service.

Lead Superintendent at DR Horton (2021-12 – Present)

Experienced Residential Construction Superintendent overseeing 40+ homes, from foundation to closing. Known for consistently delivering high-quality homes on schedule and within budget. Recognized with multiple awards for production, quality, and customer service. Promoted rapidly from Warranty Technician to Assistant Superintendent and then to Lead Superintendent, reflecting strong performance, leadership, and technical expertise.

• Manage all functions of the job site related to home construction from foundation to closing, scheduling and supervising jobsite trades, inspections and homebuyer walkthroughs.
• Providing exceptional customer service to homebuyers throughout all stages of construction by delivering updates at each construction stage and promptly responding to all questions or concerns.
• Inspecting each home daily to ensure quality workmanship, ensuring all work meet plans and specifications, and adjusting construction schedule as needed based on progress of the home.
• Conducted homeowner orientation and any additional walks to ensure homeowner satisfaction.

Assistant Superintendent at DR Horton (2021-04 – 2021-12)

Assisted the Superintendent in managing daily operations across residential construction sites, supporting the construction process from foundation through final walkthrough. Oversaw subcontractor coordination, site inspections, and customer walkthroughs while ensuring quality, safety, and cleanliness standards were consistently upheld.

Customer Care Specialist at DR Horton (2020-07 – 2021-04)

Served as the first point of contact for post-closing homeowner concerns, performing hands-on repairs and coordinating subcontractors to resolve warranty issues promptly and professionally. Built a strong reputation for customer service, communication, and problem-solving, which led to rapid promotion into construction management roles.

Servicer Manager at Freedom Solar Power (2019-07 – 2020-07)

Responsible for developing and leading a team of thirteen service technicians who make customer satisfaction their top priority.

• Provide service to 5,000 + customers across Texas
• Monitor service issues, identify trends, and provide feedback to installation crews, service techs, and manufactures to reduce issue resolution time and improve overall performance of technicians and installers.
• Collect and evaluate data on profit and loss results
• Identify and implement strategies to increase revenue and profitability through strong cost controls and growing 3rd party sales

Design Manager at Alba Energy (2016-12 – 2019-07)

Responsible for overseeing daily operations for Alba Energy's design team, site assessors, and O&M crew. Other responsibilities include on-site project management of commercial scale solar installations as well as procurement and logistics of solar material.

• Managed multiple solar installation subcontractors which includes vetting, contract negotiation, quality control, and training
• Served as on-site Project Manager / Foreman for multiple commercial scale solar installs

Solar PV System Designer at Global Efficient Energy (2014-01 – 2016-12)

Sole NABCEP PV Installation Professional certification holder. Responsible for the design and timely completion of code-compliant residential solar PV system installations. Solar design subject matter expert.

• Oversaw all aspects of design, including system sizing, equipment selection, installation procedures, and site survey protocol
• Developed and implemented company-wide solar installation best practices and review processes
• Developed training materials and provided company-wide training to installation crews, sales team, site surveyors, sub-contractors, office support staff

Project Engineer at Flextronics Inc. (2012-07 – 2013-08)

Responsible for the start-up, upkeep, and improvement of new product lines from concept to production.

• Provided guidance and engineering support in new product development, release, and introduction to manufacturing
• Managed customer's changes to their projects by initiating, reviewing, and approving Engineering Change Orders for production

Manufacturing Engineer at Amonix Inc. (2011-05 – 2012-06)

Responsible for process design and execution of current and next generation multi-junction solar cell package. Other responsibilities included yield improvement, international production line transfers, and fixture design.

• Managed New Product Introduction Line, including organizing weekly build plans, ensuring the timely completion of work orders and collaborating with design engineers to develop and carry out testing of new materials and processes
• Created work instructions for manufacturing processes to be used internally as well as externally

Industrial Engineer at Amonix Inc. (2010-06 – 2011-05)

Responsible for increasing the efficiency of and reducing the headcount on semi-automated solar receiver plate manufacturing line.

Maintenance Supervisor / Project Engineer at Solaris Paper Inc. (2009-01 – 2010-01)

B.S. in Mechanical Engineering – State University of New York Institute of Technology (2008-12)