Frank Ramirez

To obtain a position in which my skills may be utilized.

Fedex Trailer Unloader at FedEx Ground (2022-01 – 2024-11)

• Efficiently loaded/unloaded trailers
• Accurately sorted packages by destination
• Sustained productivity in a fast-paced work environment
• Applied proper lifting techniques
• Communication and awareness with productivity and shipment schedules

Amazon Fulfillment Associate at Amazon Fulfillment Center (2019-01 – 2022-11)

• Lifted heavy packages (up to 49 lbs) repeatedly
• Operated manual or electric pallet jacks, hand trucks, and sometimes powered industrial trucks or forklifts (with internal certification)
• Stacked, wrapped, and secured boxes tightly onto pallets to prevent shifting during transit
• Placed boxes efficiently onto conveyor belts or arranged freight neatly inside trailers under tight deadlines
• Stocked inventory, loaded boxes into trucks & scanned barcodes
• Data entry, problem solving & attention to detail
• Utilized handheld barcode scanners and touchscreens to track inventory and verify shipment accuracy

Package Handler at United Parcel Services – UPS (2017-01 – 2019-01)

• Delivered packages to residential and commercial customers accurately and on schedule
• Loaded, organized and transported packages to optimized delivery efficiency
• Verified delivery addresses, obtained signatures when required and maintained accurate delivery documentation
• Used handheld scanning devices to track deliveries, update package status, and ensure accurate recordkeeping
• Consistently met productivity, safety, and customer service performance standards in a fast-paced environment

Front Office Assistant at Fresno City College (2014-01 – 2017-11)

• Provided administrative support to faculty, staff and students in a professional office environment
• Answered phone calls, responded to emails, and greeted visitors while delivering excellent customer service
• Scheduled appointments, meetings, and events, maintaining accurate calendars and records
• Prepared, organized, and filed documents, reports, and confidential student or departmental records
• Entered and updated data in university databases with a high level of accuracy
• Processed incoming and outgoing mail, packages, and office correspondence
• Assisted with office projects, event coordination, and departmental activities

Home Health Care at Cynthia Fuentes (2012-01 – Present)

• Provided high-quality care to patients while preserving their dignity, comfort, and independence
• Assisted patients with activities of daily living (ADLs), including bathing, grooming, toileting, feeding, and mobility
• Measured and recorded vital signs, monitored patient conditions, and reported changes to nursing staff
• Assisted with transfers and repositioning
• Maintained accurate patient documentation in accordance with facility policies and healthcare regulations
• Ensured patients rooms were clean, safe, and well-stocked

High School Diploma – Sanger High School (2013)

Associates of Science (A.S.) in Business Administration – Fresno City College (2013-06 – 2016-05)