Frank Sisto

Accomplished Senior Software Engineer with a proven track record at Dell EMC, specializing in SQL database management and enhancing cross-functional team collaboration. Expert in optimizing database performance and implementing robust data security measures. Demonstrated success in streamlining processes and resolving complex issues, significantly improving operational efficiency and reliability.

Driver - Uber - Rhode Island

(2024-02)

Senior Software Engineer - Dell EMC - Franklin, MA

(2011-04 - 2024-02)

Developed and supported large SQL databases as a DBA for a global 24/7 manufacturing test process solution. Collaborate with cross-functional teams to optimize database performance and scalability. Implement data security measures to protect sensitive information. Streamline database processes to enhance efficiency and reliability. Troubleshoot and resolve database issues promptly to ensure uninterrupted operations.

• Spearheaded upgrading older web services/applications to the latest version and newer hardware as part of a dynamic team.
• Ensured minimal customer impact and downtime during the process.
• Consistently delivered requested data for ad-hoc needs.
• Enhanced system performance and reliability through meticulous upgrades and data provision.

Software Engineer - EMC Corporation - Franklin, MA

(2008-04 - 2011-04)

Developed web-based reporting dashboard using SSRS and SSIS with global team across US, Ireland, and Shanghai. Designed frontend web applications and backend stored procedures for manufacturing and test engineering. Collaborated with cross-functional teams to enhance software functionality and user experience. Supported multiple projects to streamline data analysis and reporting processes. Ensured seamless integration of software solutions for improved operational efficiency.

Quality Analyst - EMC Corporation - Franklin, MA

(2003-11 - 2008-04)

Took over ownership of many Microsoft Access applications as well as created new ones to support the Test Engineering quality reporting group.

Operations Engineer II - EMC Corporation - Franklin, MA

(2003-02 - 2003-11)

Continued creating and supporting Access applications using Oracle data for the Test Engineering groups.

Operations Engineer I - EMC Corporation - Franklin, MA

(2000-05 - 2003-02)

• Part of a team that migrated the manufacturing inventory system from AS400 to Oracle.
• Tested Oracle forms and data integrity of the new backend database.
• Converted many Microsoft Access and Excel applications to use the new Oracle backend database.

Production Technician III - EMC Corporation - Hopkinton, MA

(1999-07 - 2000-05)

Took over ownership of many Microsoft Access applications as well as created new ones in which supported the manufacturing test process. Migrated these apps to be Y2K compliant.

Production Technician II - EMC Corporation - Hopkinton, MA

(1997-08 - 1999-07)

Oversaw, trained and mentored Production Technician I's.

Production Technician I - EMC Corporation - Hopkinton, MA

(1997-06 - 1997-08)

Responsible for environmental stress testing and debugging of issues on printed circuit boards.

Production Technician Contractor - CDI Corporation - Hopkinton, MA

(1996-11 - 1997-06)

Production Technician Contractor for EMC Corporation

Bachelor of Science - Electronics Engineering Technology - New England Institute of Technology

Associate of Science - Electronics Technology - New England Institute of Technology