Frank Troncozo

Motivated and customer-focused sales professional transitioning into the HVAC industry, bringing strong communication skills, relationship-building abilities, and a proven track record of meeting performance goals. Experienced in identifying customer needs, presenting solutions clearly, and delivering high-quality service. Eager to apply hands-on training, mechanical aptitude, and problem-solving skills to support HVAC installation, maintenance, and repair teams.

Committed to learning quickly, contributing to team success, and providing reliable, safety-focused service to clients.

Crew Member at Loving Seed (2025-03 – Present)

• Provided friendly and efficient customer service, taking orders accurately and ensuring a positive dining experience.
• Prepared food items according to company standards while maintaining a clean and organized work area.
• Assisted with opening and closing duties, including restocking, sanitizing stations, and verifying inventory levels.

Salesman at Cutco Company (2024-06 – 2024-07)

• Conducted product demonstrations for clients, showcasing features and value to drive interest and sales.
• Built and maintained customer relationships through follow-ups, referrals, and excellent service.
• Utilized strong communication and persuasion skills to generate leads and close sales.
• Achieved sales goals by effectively presenting products, answering questions, and understanding customer needs.

Seasonal Retail Associate at Nike Outlet (2024-11 – 2024-07)

• Assisted customers with product selection provided excellent service
• Maintained store cleanliness, organization, and inventory accuracy
• Worked in fast-paced team environment to meet daily sales goals
• Handled cash register transactions and loss-prevention produces

HVAC TECHNICIAN DIPLOMA in HVAC – UEI College Fresno (2025)

HIGH SCHOOL DIPLOMA – ROBERT F KENNEDY HIGH SCHOOL