Franklin Fervil
Business Owner
Hire this person
Send a job offer directly to this candidate
About
Strong background in customer service, operations, administrative support, and business management, along with a Bachelor's degree in Health Services Management. Dependable, organized, and proactive professional with experience coordinating schedules, managing daily operations, handling confidential information, resolving customer concerns, and ensuring exceptional support. As a business owner, gained valuable experience overseeing operations, managing appointments, coordinating contractors, communicating with clients, handling financial transactions, recruiting and onboarding staff, and maintaining high customer satisfaction.
Comfortable using technology, learning new software, prioritizing multiple responsibilities, and taking ownership of projects from start to finish.
Experience
Business Owner
Gained valuable experience overseeing operations, managing appointments, coordinating contractors, communicating with clients, handling financial transactions, recruiting and onboarding staff, and maintaining a high level of customer satisfaction. This experience has strengthened leadership, problem-solving, and organizational skills while teaching how to adapt quickly in fast-paced environments.
Customer-Facing Roles
Experience working in customer-facing roles where teamwork, communication, and attention to detail were essential. Comfortable using technology, learning new software, prioritizing multiple responsibilities, and taking ownership of projects from start to finish.
Education
Bachelor's in Health Services Management
