Applied Agile Coach - Hackensack University Medical Center - Hackensack, NJ
(2023-01)
- Applied and adapted the Agile Methodology to healthcare operations, methods and procedures.
- Assisted Healthcare Product Owner in managing and prioritizing work framework for bi-weekly deliverables.
- Guided Healthcare Product Owner, technical leads, and stakeholders to identify and define epics, features to feed into the product roadmap and backlog.
- Assisted team in resolving blockages with varied complexities.
- Introduced and proposed the Agile Methodology at educational workshops with teams, stakeholders, and newly onboarded team members to better understand and apply Agile methodologies.
- Applied Agile Mindset to strategic directions set by senior healthcare management.
- Successfully used TFS, ALM and relevant tools to setup and facilitate applied-scrum-related-ceremonies: backlog refinement, sprint planning, daily standup, sprint review, sprint retro, release planning, release retro and other ad hoc meetings.
- Instituted a culture of clear communication and prompt reporting to keep multiple teams updated and functional.
Scrum Master - KAPAVA - Atlanta, GA
(2022-01 - 2023-12)
- Supported & coached the Product Owner, build collaborative relationships effectively as well as communicated extensively with the Organization while maintaining a transparent team.
- Worked as a servant leader by putting the needs of the team first: teaching, mentoring, coaching and facilitating the implementation of an Agile Mindset while attaining maturity.
- Successfully used TFS and ALM to setup and facilitate scrum ceremonies: backlog refinement, sprint planning, daily standup, sprint review, sprint retro, release planning, release retro and other ad hoc meetings.
- Assisted in coordinating all business requirements with management and vendors for Agile projects within KAPAVA.
- Analyzed current process standards and metrics to provide solutions for improvement.
- Initiated the use of capacity planning, tracked velocity, burn-down, and various metrics that improved performance.
- Demonstrated hands-on capabilities with Web/Mobile application development, and Dev, TST, STG, PRD processes.
- Worked with the Product Owners on backlog grooming to achieve team efficiency and productivity.
- Ensured highest quality product to customers in education, information technology, healthcare and financial services.
IT Resource Navigator - New York City Health + Hospitals/Jewish Community Center - New York, NY
(2021-01 - 2021-12)
- Personally applied Agile Methodology and successfully connected teams that managed client data at COVID-19 testing sites.
- Used software such as Epic and Salesforce and assisted managers in resource planning and allocation at COVID-19 testing sites.
- Assisted Testing Teams and clients in resolving blockages encountered in setting up COVID-19 testing registration and result viewing accounts in relevant Apps such as My Chart and others.
- Collaborated with teams and tracked work items, collected, recorded, and managed client data at COVID-19 testing sites and improved project efficiency and outcome.
- Used NowPow, SharePoint, GetFood, Salesforce and connected New-Yorkers affected by COVID-19 to resources for daily healthcare and living.
- Completed wraparound calls and handled confidential information from clients and organization and upheld HIPAA confidentiality clauses.
Scrum Master - KAPAVA - Atlanta, GA
(2017-10 - 2020-01)
- Assisted in coordinating all business requirements with management and vendors for Agile projects within KAPAVA.
- Analyzed current process standards and metrics to provide solutions for improvement.
- Supported & coached the product owner, build collaborative relationships effectively as well as communicated extensively with the organization while maintaining a transparent team.
- Worked as a servant leader by putting the needs of the team first: teaching, mentoring, coaching and facilitating the implementation of an Agile mindset.
- Initiated the use of capacity planning to improve sprint planning and resources management.
- Demonstrated hands-on capabilities with Web/Mobile application development, and Dev, TST, STG, PRD processes.
- Worked with the Product Owners on backlog grooming to achieve enough READY items for the next sprints and reduce the time used for sprint planning.
GIS Specialist Volunteer - United Nations Volunteers, OpenStreetMap - Online
(2018-01 - 2020-12)
- Analyzed geo-spatial information and satellite images from the OpenStreetMap and extracted building footprints for resource allocation and planning.
- Provided mapping data for the Missing Maps project for Tanzania Development Trust on Female and Child Development.
Head of the Office of the Academic Registrar/Applied Agile Methodology Volunteer - KAYIWA INTERNATIONAL UNIVERSITY - Kampala, Uganda
(2014-04 - 2017-10)
- Using Agile Methodologies, supported teams in project planning, curricula development, testing, documentation, and university product roll-out activities
- Identified subject related software and methodologies to support multi-functional efforts in process improvement, data capture and analysis, and compliance with university policies and procedures.
- Partnered with cross-functional teams within and out of the University and improved the education standards of the university
- Assisted in creating and maintaining a self-service knowledge base to educate departmental teams and allowed ready access to process maps
- Used Agile Methodologies to organized University Senate meeting and sat on the Senate as secretary/facilitator to the Senate
- Evaluated and analyzed university internal processes, procedures and technology, identified gaps, recommended enhancements, optimized sustainable and scalable change
- Provided strategic advice to the Vice Chancellor, based on Agile Methodologies, on how to incorporate the philosophy and values of KINTU into academic programs
