Senior Business Account Executive - Google Fiber - Austin, TX
(2024-06)
- Surpassed Revenue Goals: Achieved 200%+ of assigned sales quota across 2024–2026 through aggressive net-new logo prospecting and strategic enterprise account development.
- Accelerated Pipeline Conversion: Boosted lead-to-opportunity conversion rates by 300% by instituting structured CRM tracking, rigorous sales hygiene, and data-driven deal forecasting.
- Multi-Year C-Suite Negotiations: Formulated ROI-driven business proposals and closed high-stakes multi-year enterprise agreements in direct alignment with client CTO/CIO initiatives.
- Cross-Functional Deal Orchestration: Mobilized and led matrixed teams—including Solutions Architects, Engineering, OSP/ISP, and Construction—to resolve complex technical bottlenecks and deliver seamless onboarding across 1,000+ enterprise users.
- Value-Based Selling: Positioned enterprise-grade connectivity and SaaS solutions to modern enterprises, converting complex infrastructure pain points into foundational digital modernization wins.
Business Product Manager (Multi-Store) - Verizon Wireless - Charlotte, NC
(2021-06 - 2024-06)
- Cloud & Infrastructure Delivery: Directed 50+ large-scale technical deployments for Cloud Service Providers, overseeing fiber network expansion, data center connectivity, and large-scale client workload migrations (B2B/M2M).
- YoY Revenue Acceleration: Drove 150%+ year-over-year growth in enterprise wireless and broadband activations through targeted salesforce enablement and process optimization.
- Enterprise Solution Design: Partnered with enterprise clients to architect tailored technology solutions, improving customer key operational KPIs by 30% and sustaining a 100% Net Promoter Score (NPS).
- Talent & Team Leadership: Directed, mentored, and coached a high-performing organization of 100+ sales professionals across the Charlotte region to consistently exceed regional retention and revenue targets.
Senior Sales Associate - Spectrum - Concord, NC
(2019-10 - 2021-06)
- Top 5% Regional Performer: Ranked in the top 5% across 52 regional territories, generating 20%+ YoY revenue growth and leading client retention metrics.
- Consultative Enterprise Sales: Delivered strategic, consultative proposals covering enterprise SaaS, high-speed fiber solutions, and 5G commercial technology.
- Operational Discipline: Maintained strict pipeline visibility and CRM data integrity, ensuring accurate revenue forecasting and consistent quota attainment.
National Account Executive (Residential/Enterprise) - AT&T Corporate - Charlotte, NC
(2018-05 - 2019-10)
- Enterprise Account Management: Managed full-cycle sales engagements for national and enterprise accounts, securing long-term service agreements through structured consultative outreach.
- SMB Growth & Prospecting: Served as lead sales liaison for SMB prospects, leveraging strategic outbound marketing and targeted cold calling to build high-converting pipelines.
- Strategic Solution Architecture: Led end-to-end business analysis for enterprise clients, structuring tailored service and solution packages aligned with critical C-level business goals.
- Top Regional Performer: Ranked in the top 10% of sales consultants across the East Coast region (2015) by consistently delivering comprehensive commercial technology packages.
- Compliance & Operational Governance: Achieved 100% audit readiness by establishing rigorous documentation and compliance standards across all customer contracts.
- Customer Experience Excellence: Recognized as Customer Satisfaction Champion for maintaining premier feedback ratings and client retention across residential and commercial accounts.
- Interim Leadership: Appointed Interim Store Manager for six months, leading daily retail/business operations and mentoring sales personnel to drive career development.
Senior Solution Specialist - Verizon Wireless - Charlotte, NC
(2016-06 - 2018-05)
- Consistent Quota Attainment: Spearheaded team performance to reach 200% of target quotas across new activations, commercial account sales, and residential broadband solutions from 2016 through 2018.
- SMB Marketing & CRM Optimization: Served as Small to Medium Business Ambassador, focusing on marketing leadership, CRM operational hygiene, and pipeline enhancement.
- Consultative Advisory: Acted as trusted subject matter expert, structuring customized commercial technology offerings tailored to specialized organizational requirements.
- Process Improvement & Coaching: Drove operational accountability and team sales enablement, elevating customer Net Promoter Score (NPS) metrics by 20%.
- Talent Onboarding & Mentorship: Mentored incoming sales representatives and delivered targeted commission strategies to position internal teams for sustained quota success.
Enterprise Sales Lead - AT&T Wireless - Charlotte/Gastonia, NC
(2015-06 - 2016-06)
- SMB Growth & Prospecting: Functioned as primary sales liaison for small to medium business prospects across the territory.
- Strategic Solution Architecture: Directed comprehensive technical discovery and business analysis for enterprise clients, designing custom packages aligned with core executive objectives.
- Consultative Enterprise Sales: Formulated and delivered end-to-end service and solution agreements for residential and enterprise commercial accounts.
- Top Regional Performer: Ranked in the top 10% of sales professionals across the East Coast region for fiscal year 2015.
- Compliance & Governance: Maintained 100% audit readiness by instituting strict operational documentation and contract compliance standards.
- Customer Experience Excellence: Honored as Customer Satisfaction Champion for delivering top-tier service standards and securing exceptional client feedback.
- Interim Leadership: Appointed Interim Store Manager for a six-month tenure to guide store performance, team coaching, and career advancement.
- Outbound Pipeline Generation: Executed targeted cold calling campaigns and strategic marketing initiatives to build high-converting commercial sales funnels.
