Lead Project Manager at Becton Dickinson (2022-01 – 2024-10)
- Led cross-functional teams to implement healthcare technology solutions, ensuring compliance with complex document management requirements.
- Coordinated with stakeholders and regulatory bodies to clarify project scope and document activities, deliverables, and workflows.
- Utilized JIRA and Confluence to streamline project communication, documentation, and process improvement across multiple concurrent projects.
- Oversaw integration of advanced pharmacy and hospital systems, focusing on best practices and continual process enhancements.
Sr. Project Manager at FIS Global (2020-01 – 2020-12)
- Managed IT projects involving document management, business process management (BPM), and form design using Java, HTML, CSS, XML, and JSON.
- Coordinated with technical and non-technical stakeholders to document requirements and ensure project alignment across teams.
- Delivered standardized software training and supported clients in configuring document management solutions, including SharePoint.
- Conducted system and quality reviews, ensuring documentation and configuration met project and compliance standards.
- Guided global teams in implementing best practices for process improvement and workflow automation.
- Guided the customers in implementing best practices and managing customer expectations to ensure project success
Project Manager at CHANGE HEALTHCARE/McKesson (2016-08 – 2018-08)
- Planned and defined project scope, resource allocation, and maintained documentation in compliance with FDA regulations.
- Created and executed project work plans, ensuring documentation was current and aligned with stakeholder requirements.
- Coordinated with cross-functional teams and vendors to analyze document management processes and improve workflows.
- Reported project status, risks, and performance to stakeholders, maintaining clear and organized documentation.
- Ensured all project documents were complete, current, and compliant with local, state, and federal regulations.
Project Manager Custom Solutions at MCKESSON (MPT) Custom Solutions (2008-08 – 2016-09)
- Executed custom document management solutions for clients, focusing on requirements outside standard project scope.
- Led SDLC-focused projects, ensuring custom designs were implemented in future base releases and documented effectively.
- Developed comprehensive project plans, including timelines, milestones, and risk management strategies for document management initiatives.
- Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring clear documentation and communication.
Tier 2 Senior Support Representative at McKesson (2002-08 – 2008-08)
- Managed knowledge base and document management initiatives, streamlining processes and improving customer usage.
- Led validation teams to integrate development and services, enhancing documentation and communication across departments.
- Hosted solution-focused Webex sessions on knowledge base and document management best practices.
- Recognized for improving policies, procedures, and overall document management processes.
Technical Engineer at MCKESSON EMI-DM Custom Solutions (OneContent/HPF/MPF) (2001-01 – 2002-08)
- Installed and configured custom document management applications to meet client goals and requirements.
- Managed individual projects, ensuring documentation and technical solutions aligned with client needs.
- Developed strong client relationships through effective communication and understanding of project requirements
