Gabriel Lamarre

Compassionate Licensed New York State Security Guard with a strong background in customer service, operations, and administrative support. Experienced providing professional assistance to diverse populations, resolving concerns calmly, maintaining accurate documentation, and following established policies and procedures. Known for remaining composed in high-pressure situations while delivering exceptional service with professionalism, empathy, and respect.

Dedicated to promoting a safe, welcoming, and secure environment for patients, visitors, staff, and healthcare professionals.

Operations & Guest Services Coordinator - STA Property Management Group - New York, NY

(2021-10 - 2026-01)

• Improved customer satisfaction by 27% by fostering a welcoming atmosphere and promptly resolving 40 guest concerns.
• Coordinated building access for guests, vendors, and maintenance personnel, adhering to established procedures.
• Maintained accurate records and schedules to ensure smooth operational documentation.
• Communicated with vendors and contractors to support daily operations and address service needs.
• Handled confidential customer information with discretion and responded calmly to unexpected situations.
• Fostered positive relationships through respectful communication and attentive service.

Financial Advisor - National Securities / Forte Capital - New York, NY

(2017-11 - 2019-06)

• Delivered personalized customer service while assisting clients with financial planning and account needs.
• Built trusting relationships through professionalism, integrity, and active listening.
• Protected confidential client information while maintaining compliance with company policies.
• Prepared accurate documentation and maintained detailed client records.
• Resolved client concerns with patience, empathy, and professionalism.
• Worked collaboratively with colleagues to ensure excellent client service.

Dental Assistant - New York University - New York, United States

(2019-10 - 2020-01)

• Assisted patients, dentists, and clinical staff while maintaining a safe, professional, and patient-centered healthcare environment.
• Provided compassionate customer service by welcoming patients, addressing concerns, and helping ensure a positive experience throughout their visit.
• Maintained patient confidentiality and followed infection control, safety, and clinic procedures in compliance with healthcare standards.
• Collaborated with healthcare professionals to support efficient clinic operations while remaining calm and responsive in a fast-paced environment.

Business - Business - New York University School of Professional Studies (2015-10 - 2017-06)