Administrative & Customer Service Assistant
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Detail-oriented administrative professional with experience supporting daily operations, coordinating events, managing records, and providing exceptional customer service in fast-paced environments. Skilled at multitasking, problem-solving, communicating with diverse teams, and maintaining organized workflows while handling sensitive information with professionalism. Proficient in Google Workspace, Microsoft Office, and adapting quickly to changing priorities.
BOP Student Assistant at UCSB Library Building Operations (2023-08 – 2026-06)
•Coordinated room reservations, meeting spaces, and event setups while communicating with multiple departments.
•Trained and mentored new student employees on workplace procedures and customer service standards.
•Assisted with resolving operational issues by collaborating with supervisors, coworkers, and campus partners.
•Maintained a professional, welcoming environment while enforcing policies and handling unexpected situations with sound judgment.
•Balanced multiple priorities while adapting to changing daily operational needs.
Housekeeping Assistant (2022-2023)
•Maintained inventory of supplies and communicated restocking needs to management.
•Collaborated with team members to meet daily operational deadlines.
•Followed established procedures while maintaining quality and efficiency in a fast- paced environment
Volunteer at Cat Therapy (2022-01 – 2022-06)
•Processed donations and handled cash accurately and responsibly.
•Maintained organized records and supported daily operations.
•Cared for animals while ensuring a clean, safe environment.
Bachelor of Arts in Sociology & Linguistics – University of California, Santa Barbara (2026-06)
