HEB: Curbside, Richmond, TX May 2023 – Present
- Working with team members to maintain a smooth workflow, addressing any issues or challenges
- Communicated with customers over the phone and email to confirm pickup orders
- Selected orders and packed them, according to the customers' special needs
- Maintain cleanliness and organization of curbside pickup area, sanitising equipment and carts
HEB: Cashier, Richmond, TX August 2022 – May 2023
- Operated cash register and accurately processed customer transactions
- Follow security procedures to prevent fraud and ensure a safe shopping environment
- Assist customer inquiries, product locations, and general store information
- Balance the cash register at the end of each shift to ensure accurate accounting
HEB: Bagger, Richmond, TX February 2022 – August 2022
- Bagging items, organizing and arranging groceries in bags to maximize space and prevent overload
- Maintain cleanliness of the cashier area, restocking bags, ensuring its free of debris and clutters
- Offered customer assistance throughout the store and keep a positive environment for customers
- Collaborating with cashiers to maintain a smooth and efficient checkout process
Kohls: Fulfillment, Richmond, TX September 2021 – February 2022
- Efficiently processed online orders and coordinated shipment across various departments
- Utilized order management systems and technology to track and fulfil customer orders
- Worked with other fulfillment members to meet daily order targets and manage efficiency across the store
- Stay updated on product knowledge and changes to Kohl’s online order fulfilment processes
Kohls: Cashier, Richmond, TX June 2021 – February 2022
- Applying discounts, coupons, and promotions following Kohl's policies and guidelines
- Collaborate with other cashiers and team members to ensure smooth store operations during peak times
- Maintain a clean and organized checkout area, including keeping supplies stopped and removing any clutter
- Promote Kohl's reward programs, credit card applications, and other promotional offers when appropriate