Guest Service Specialist at Drybar Midtown (2025-09 – Present)
- Provided warm, professional greetings and ensured a welcoming environment for all guests.
- Managed multiple service requests and schedules in a fast-paced salon setting.
- Supported stylists and customers with product recommendations and checkouts, ensuring a smooth client experience
- Maintained cleanliness and organization of workstations in compliance with safety and sanitation standards.
Sales Clerk at QuikTrip (2023-03 – 2024-12)
- Delivered exceptional customer service by greeting guests promptly and assisting with purchases.
- Operated POS systems efficiently while handling cash, credit, and refunds with accuracy.
- Promoted customer loyalty through suggestive selling and ensuring stocked promotional materials.
- Maintained product displays and ensured compliance with loss prevention and safety procedures.
- Collaborated with team members to achieve daily sales and service goals
Store Manager at J'adore Fancy Boutique (2023-01 – 2023-03)
- Supervised daily boutique operations while leading a team in delivering luxury-level customer service.
- Managed vendor relationships and ensured timely merchandise deliveries.
- Handled payroll, scheduling, and staff performance evaluations.
- Created detailed monthly reports to track sales performance and operational improvements.
Retail Team Leader at Six Flags Over Georgia (2022-05 – 2022-08)
- Led a team of retail associates in a high-volume, guest-oriented environment.
- Trained staff on customer engagement, product knowledge, and safety compliance.
- Managed merchandise displays and assisted with stock control to support peak season demands.
- Demonstrated strong communication and leadership skills while ensuring a fun and safe guest experience.
Cashier / Guest Service Associate at Zaxby's (2019-01 – 2019-03)
- Delivered friendly, efficient service to guests while processing orders and payments.
- Maintained a clean, organized front-of-house and dining area.
- Supported promotional sales efforts through suggestive selling and upselling techniques.
- Balanced transactions accurately and followed all cash-handling procedures.
