Gabrielle Sherman

Obtain a position in an innovative organization that will enable me to utilize my education, professional experience, and creative talents.

Resident Assistant/ MA Level 1 Med Aide - Creve Coeur Assisted Living - Creve Coeur, MO

(2025-07)

• Administered medications and treatments according to physician orders, ensuring accurate dosages and proper documentation
• Monitored vital signs, such as blood pressure, heart rate, and oxygen levels, regularly reporting any abnormalities or changes in condition
• Provided compassionate and personalized care to patients as a Med Tech Caregiver
• Assisted patients with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting
• Responded promptly to emergency situations by following established protocols and providing necessary assistance

Customer Service Representative - Equifax - St.Louis, MO

(2025-01)

assisting clients with tax-related inquiries, ensuring accurate tax filings, and providing expert guidance on tax planning and compliance, while maintaining excellent customer service.

Psych Tech /Behavioral Health Tech - State of Missouri Forensic Treatment Center - St. Louis, MO

(2023-12 - 2024-12)

Complete nursing rounds on patients, reinforcement of behavior support plans, monitor patients behavior. Carrying out individual treatment plans prescribed by medical professionals. Complete full vital signs.

• Provided direct care and support to individuals with behavioral health disorders, ensuring their safety and well-being
• Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
• Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
• Supported clients in activities of daily living (ADLs), including personal hygiene, meal preparation, and medication management
• Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience

Nurse Assistant - From the Heart, Llc - St. Louis, MO

(2019-02 - 2022-04)

Responsible for daily care of patient. Complete full vital sign. Dispense medications. Assistance in hygiene care, prepare meals.

• Assisted with activities of daily living such as bathing, dressing, grooming, and toileting
• Monitored vital signs including blood pressure, pulse rate, temperature, and oxygen saturation levels
• Maintained a clean and organized environment for optimal patient safety and hygiene standards
• Demonstrated excellent communication skills when interacting with patients, families, and healthcare team members
• Documented accurate records of patient care activities including observations, interventions performed, and outcomes achieved

Nurse Assistant - From the Heart, Llc - St. Louis, MO

(2019-02 - 2022-04)

Responsible for daily care of patient. Complete full vital sign. Dispense medications. Assistance in hygiene care, prepare meals.

• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
• Monitored vital signs including blood pressure, pulse rate, temperature, and oxygen saturation levels
• Administered medications according to prescribed schedules and documented patient responses
• Assisted with activities of daily living such as bathing, dressing, grooming, and toileting
• Collaborated with healthcare professionals to develop individualized care plans for each patient based on their specific needs

Customer Service Representative - Concentrix - St. Louis, MO

(2019-08 - 2022-03)

Answer customer inquiries via phone, email, chat, or in person. Listen to customer questions and concerns and provide accurate and helpful responses. Handle customer complaints and work towards resolution. Provide information about products, services, and company policies.

Development Assistant - St.Charles Habilitation Center - St. Louis, MO

(2011-11 - 2018-04)

Complete Behavior Support Plans & IEP with children ages 4-15 years of age. Complete documentation of behavior support plans & IEP. Responsible for the supervision of consumers during planned activities. In charge of administering daily medications to consumers. Behavior support and behavior modification.

Master of Science - Clinical Psychology - Capella University (2019-06)

Bachelor of Arts - Retail Management/Fashion Merchandising - Patricia Stevens College (2009-12 - 2009-12)