Gabrielle Stork

I am a highly skilled and adaptable professional with over 15 years of experience balancing high-stakes clinical environments, remote data management, and forensic investigations. Proven ability to maintain absolute calm and clinical focus during critical, emergent situations. Expert in navigating complex customer communication, including managing high-emotion interactions within transparent, open-concept medical settings and effectively triaging diverse responsibilities.

Exceptionally organized multitasker proficient in digital documentation, Microsoft Word, and high-speed typing, with a dedicated background in public service, professional mentorship, and forensic science.

Emergency Veterinary Assistant / Nursing Supervisor - Veterinary Emergency Group

(2022)

• Customer Communication & Transparency: Deliver compassionate, high-quality care and master real-time customer communication within VEG’s unique open-concept hospital design, ensuring anxious pet owners are kept informed and comforted during treatment.
• Emergent Crisis Management: Maintain a grounded, calm demeanor during high-stress, fast-paced medical emergencies, acting as a stabilizing force for both the medical team and distraught clients.
• Advanced Nursing & Triage: Utilize deep knowledge of disease processes and physical assessments to accurately triage incoming patients, manage outpatient workflows, and oversee continuous inpatient care.
• Clinical Procedures: Administer SQ, IM, and IV medications; manage IV fluid therapy, constant rate infusions, and blood transfusions; troubleshoot oxygen cages and place urinary catheters or nasal oxygen tubes.
• Diagnostics & Resuscitation: Collect samples, run point-of-care laboratory tests, perform diagnostic imaging, and maintain active certification as a RECOVER Certified Rescuer for CPR.

Senior Claims Representative (Remote) - Pets Best Insurance

(2022 - 2024)

• Remote Multitasking & Efficiency: Thrived in a fast-paced, independent remote environment, seamlessly balancing heavy case queues, complex data entry, and cross-departmental collaboration.
• Medical Record Interpretation: Reviewed, analyzed, and interpreted intricate veterinary medical records to make accurate policy eligibility determinations based on clinical histories and complex coverage rules.
• Interprofessional Liaison: Maintained daily communication with internal departments, practicing veterinarians, and clinic staff nationwide to clarify medical documentation and resolve claims inquiries.
• Data Integrity: Produced meticulous clinical claims notations and maintained highly organized digital records using advanced typing skills and administrative software.

Veterinary Technician Shift Supervisor - Emergency Animal Clinic

(2014 - 2020)

• Team Leadership: Supervised and supported shift technicians, managing daily floor operations, scheduling adjustments, and conflict resolution.
• Training & Mentorship: Acted as the primary trainer for new hires and a professional mentor for existing staff to elevate clinical standards and team morale.
• Clinical & Reception Duties: Provided comprehensive inpatient and outpatient care, executed venipuncture, managed the pharmacy, monitored anesthesia, and managed front desk reception and client education.

Forensic Technician Intern & MDI Observer - Pinal County Medical Examiner's Office

(2024-09)

• Post-Mortem Assistance: Confidently assist pathology staff with the post-mortem examination of deceased human remains while maintaining strict adherence to biohazard safety and legal protocols.
• Evidence Collection: Expertly handle the collection and documentation of specimens and evidentiary materials, including organ weights, blood blots, fingerprints, bullet fragments, and Gunshot Residue (GSR).
• Investigation & Photography: Assist Medicolegal Death Investigators (MDI) with scene photography, decedent transport tracking, and chain-of-custody documentation for property and remains.
• Medical Records Review: Review medical charts and social histories to assist in gathering the necessary clinical context to help determine the cause and manner of death.

Volunteer Guest Speaker - Buckeye Canyonview High School FFA

• Community Outreach: Invited to speak to students weekly regarding career pathways, sharing professional insights from veterinary medicine, emergency services, and basic skills to enter the field to inspire the next generation of agricultural and scientific professionals.

Bachelor of Science - Criminal Investigation & Forensics - Southern New Hampshire University (2026-10)

EMT Certification - Estrella Mountain Community College (SWSC) (2014)