Gagana Gagu

A seasoned professional with over 15 years of expertise spanning corporate travel management, administrative operations, and precision document control. Known for seamlessly coordinating domestic and international travel logistics — from visa processing and ticketing to hotel and car arrangements — while simultaneously managing complex project documentation workflows across Meridian, Aconex, SharePoint, and Enovia. A multilingual communicator and collaborative team player, equally effective in fast-paced corporate environments and structured engineering project settings.

Travel Desk / Admin / Lead Document Controller - Sidvin Outotec - Bangalore

(2021-01)

• Spearhead end-to-end corporate travel desk operations for employees and project teams across domestic and international destinations.
• Manage visa processing, ticket bookings, hotel accommodations, and ground transportation for a diverse workforce.
• Oversee comprehensive document control functions including revision tracking, QA validation, and lifecycle management of project documentation.
• Maintain VDDR (Vendor Document Distribution Record) and ensure accurate, timely distribution across project stakeholders.
• Create and manage transmittals ensuring zero-error document handoffs between internal teams and external vendors.
• Operate across multiple EDMS platforms — Meridian, Aconex, SharePoint, and Enovia — delivering consistent and compliant documentation standards.
• Coordinate administrative activities including office management, vendor liaison, procurement support, and team logistics.

Travel Desk Executive - Taurus Powertronics Pvt. Ltd. - Bangalore

(2015-09 - 2019-03)

• Managed full-cycle domestic and international travel bookings including flights, hotels, visas, and car rentals for corporate staff.
• Coordinated complex multi-destination travel itineraries under tight timelines and budget constraints.
• Planned and executed large-scale corporate events including Annual Meets and Sales Meet conferences.
• Provided seamless administration and office coordination support to cross-functional departments.
• Maintained strong relationships with travel agencies, airlines, and hospitality vendors to ensure preferential rates.

Counter Executive - Sugal & Damani (Travel Bindaaz) - Bangalore

(2012-07 - 2014-07)

• Processed high-volume ticket cancellations, refunds, and rescheduling requests with precision and speed.
• Proactively monitored and communicated airline schedule changes, minimizing disruptions for corporate and retail clients.
• Conducted detailed fare comparisons across multiple GDS and online portals to optimize booking costs.
• Delivered responsive and professional customer support, resolving travel queries efficiently.

MTA Integrated Master Degree - K.L.E's S. Nijalingappa College (2007-01 - 2012-01)

Pre-University Course (PUC) - K.L.E's S. Nijalingappa College (2005-01 - 2006-01)

SSLC - St. John High School (2003-01 - 2004-01)