Gagandeep Kaur

Results-driven Administrative Professional with an MBA and over 4 years of management experience, currently working as a Supervisor in a fast-paced customer service environment. Skilled in administrative coordination, scheduling, documentation, and handling confidential information. Proven ability to manage competing priorities, support team operations, and deliver high-quality service. Seeking to contribute strong organizational and administrative expertise to Fraser Health.

Supervisor - Quesada Restaurant - BC

(2024-03)

• Supervise daily operations and coordinate workflow in a high-volume environment
• Manage staff scheduling, shift planning, and attendance tracking
• Handle customer concerns and resolve issues efficiently
• Maintain records, inventory logs, and daily reports
• Train and onboard new employees
• Support management with administrative tasks and reporting

Assistant Manager - Pyramid e-Services - India

• Provided administrative and operational support including scheduling and coordination
• Managed front desk operations and handled client inquiries
• Maintained confidential records and accurate documentation
• Prepared reports, presentations, and correspondence
• Coordinated workflow across departments
• Handled billing, verification, and financial documentation

MBA - University Canada West

BA (Hons) - Business Studies - University of Gloucestershire