Gaudi Prieto

Bilingual and results-oriented Operations Manager with extensive experience leading teams in high-volume retail environments (CVS and Walgreens). Combines strong leadership, training, and inventory management skills with an academic background in journalism and communication. Expert in optimizing operational processes, customer service, and problem-solving.

Retail Sales Associate at Wild Fork (2026-01 – Present)

• Greet customers as they enter the store and guide them to the products or services they need.
• Provide product knowledge and recommendations to customers.
• Collaborate with colleagues to achieve team sales goals and participate in sales meetings and training sessions

Assistant Manager at Walgreens (2022-08 – 2025-11)

• Led shift supervision, ensuring efficient opening and closing procedures and compliance with store standards.
• Implemented quality control measures and customer service protocols which resulted in increased customer satisfaction and a reduction in escalated complaints.
• Managed weekly employee scheduling, timekeeping, and payroll, ensuring optimal staff coverage.
• Effectively delegated work, set clear priorities and goals for the team, and implemented ongoing training.
• Maintained rigorous inventory control, minimizing loss and ensuring product availability.

Operations Manager at CVS Pharmacy (2018-05 – 2022-06)

• Directed daily store operations, working closely with management to meet company service and quality standards.
• Responsible for staff training and development, managing schedules and inventory efficiently.
• Delegated staff tasks, setting clear priorities and goals to foster a productive work environment.

Audiovisual Production at Alianza Francesa (2014-07 – 2014-07)

• Produced the "Fête de la Musique Venezuela" event, collaborating with production staff.
• Supervised the audio and video installation team, ensuring the quality of completed work.

Press Coordinator at Estación Inalámbrica Radio (2014-07 – 2014-07)

• Developed and distributed effective press releases and managed media coverage of key events.
• Organized and coordinated press conferences and interview requests.
• Managed social media and promotional materials, increasing the station's visibility.
• Responsible for content programming for "El Radio Virtual".

B.A. in Social Communication, Audiovisual Major – Universidad Católica Santa Rosa (2014)

Postgraduate Diploma in Online University Teaching – Universidad Católica Santa Rosa (2015)

Postgraduate Diploma in The Journalist as an Agent and Leader in Social Development – Tecnológico de Monterrey (2016)

Course in CS50's Introduction to Cybersecurity – HarvardX

Course in Craft Canva Tiles Course – Coursera (2026)

Certification in Certified Pharmacy Technician (CPhT) – Walgreens Pharmacy Technician Training Program (2024)

Course in English for Journalism Course – University of Pennsylvania (2023)

Course in Introduction to Audiovisual Production Course – Universidad Nacional Autónoma de México (2021)

Course in Social Media Applied to Teaching: Virtual Communities – Miríada X / Universidad Politécnica de Madrid (2015)

Course in Finding Treasures on the Web – Miríada X / Universidad Tecnológica Nacional, Buenos Aires (2015)

Course in Online Marketing Strategies: Community Manager – Miríada X / Universidad CEU Cardenal Herrera (2015)

Course in Advanced Community Manager Course – Instituto Internet (2014)

Workshop in Communication Training Workshop on Internet and Social Media – Cedice Libertad (2014)

Seminar in 1st National Seminar of the Ibero-American Observatory of Television Fiction (OBITEL) – OBITEL (2014)

Course in Radio Production Course: Tuning into Your Idea – CIAP / Estación Inalámbrica (2013)

Course in Vocal Techniques and Oral Expression Course (Public Speaking) – CIAP / Estación Inalámbrica (2013)

Workshop in Introduction to Documentary Filmmaking Workshop – CELARG (2013)

Workshop in Reporting Techniques Workshop – CAMBRI (2010)

Workshop in The Interview Workshop – CAMBRI (2010)

Workshop in Automated Electoral Process Coverage Workshop (Program for the Strengthening of Journalism in Venezuela) – The Carter Center (2010)

Workshop in Investigative Journalism Workshop: An Approach to Reality – Labrador Producciones (2010)

Course in Computing Course – Programa Social Aprenda ONG (2009)

Course in English Language Studies – Creative Intellectual Development Academy (2009)