Gayle Jex

I have over 15 years of experience in customer service and operations leadership within healthcare administration, where accuracy, service, and efficiency are critical. I’ve led teams responsible for billing, collections, and client relations, ensuring every interaction was handled with professionalism and care. I’m now looking to bring that same attention to detail and commitment to service into a retail environment like Costco—where quality, teamwork, and member satisfaction are top priorities.

From my background in managing complex financial and customer service operations, I bring strong organizational skills, problem-solving ability, and a genuine passion for helping people. I’m used to handling sensitive information, multitasking efficiently, and ensuring accuracy under pressure—all essential skills for processing memberships and supporting Costco’s members. I also take pride in maintaining professionalism and empathy in every interaction, ensuring members feel valued and supported.

I hold a associate’s degree in Business Administration with coursework focused on finance, management, and customer service operations. My education provided a strong foundation in organizational processes, attention to detail, and professional communication—all of which support my ability to deliver excellent member service and handle transactions accurately in a fast-paced retail environment.