Geet Kaur

Customer service and administrative professional with more than 10 years of hospitality experience, including supervisory responsibilities, front desk coverage, and paperwork. Additional experience in hospital front desk service, field interviewing, quality assurance, and product awareness. Brings patient communication, attention to detail, and the ability to assist people in English, Punjabi, and Hindi.

Supervisor at The Garden Inn (2014 – Present)

• Provide supervisory support for hotel operations and cover front desk duties when needed.
• Assist guests with questions and concerns, using a patient and professional approach.
• Complete paperwork and maintain organized records to support daily hotel operations.

Product Awareness Representative at The Grand Taj Desi Rum (2025-03 – Present)

• Introduce the product to customers and explain its features clearly.
• Answer product questions and support brand awareness through customer engagement.

Field Interviewer at Westat (2023-04 – 2026-02)

• Contacted participants, scheduled interviews, and explained study procedures clearly.
• Conducted standardized interviews and recorded accurate responses using computer-assisted survey tools.
• Protected confidential information, followed study protocols, and organized assignments to meet deadlines.

Front Desk Representative at Beacon Health System, Memorial Hospital (2020 – 2021)

• Provided front desk assistance to patients and visitors in a hospital setting.
• Answered questions and helped people find the appropriate staff or service.
• Communicated patiently and respectfully with patients and families.

Quality Assurance Associate at Kik Customs Products (2016-02 – 2016-11)

• Checked products for quality and identified items requiring further review.
• Followed quality procedures and communicated concerns to support consistent product standards.

Bachelor's Degree in Health Care Management – Indiana University South Bend