Certified Nursing Assistant - Visiting Angels Home Care - Fond Du Lac, WI
(2025-11)
- Assisted clients with daily living activities to enhance comfort and well-being.
- Maintained cleanliness and safety of client environments, ensuring compliance with health standards.
- Documented patient care activities accurately in electronic/written health records for continuity of care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Built rapport with patients and families, providing emotional support during difficult times.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant/Medication Administrator - Arborview Manor - Oshkosh, WI
(2022-11 - 2024-01)
- Administration of client's medications under RN supervision.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Collaborated with healthcare team members to optimize client care strategies and improve outcomes.
- Documented patient care activities accurately in electronic health records for continuity of care.
- Supported mobility of clients through safe transfer techniques and use of assistive devices.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sales Associate - Walgreens - Oshkosh, WI
(2024-05 - 2025-08)
- Assisted customers with product selection to enhance shopping experience.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate - Goodwill Inc - Oshkosh, WI
(2021-06 - 2022-12)
- Maintained store presentation standards through effective merchandising techniques.
- Trained new associates on store policies and procedures for operational efficiency.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Fast Food Crew Member - McDonald's - Omro, WI
(2019-06 - 2020-03)
- Delivered exceptional customer service in fast-paced environment, ensuring a positive dining experience.
- Operated point-of-sale systems accurately, processing transactions efficiently and managing cash flow.
- Trained new crew members on operational procedures, enhancing team performance and service standards.
- Collaborated with team members to maintain cleanliness and organization of workstations and dining areas.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
