Gema Antonio

Acknowledging guests upon arrival and when leaving Outstanding to complete daily task includes stocking merchendaise and maintaing store near and orderly. Prepare handcrafted drinks such as lattes, juice refreshers, blended beverages using coffee, teas, and fruit base.

Barista - Starbucks - Santa Ana, CA

(2019-10 - 2021-07)

• Acknowledging guests upon arrival and when leaving
• Outstanding to complete daily task includes stocking merchendaise and maintaing store near and orderly.
• Prepare handcrafted drinks such as lattes, juice refreshers, blended beverages using coffee, teas, and fruit base.
• Completed proper training to handle food and beverage in a safe and hygiene manner.

Cashier & Drink Maker - 7 Leaves Cafe - Costa Mesa, CA

(2021-08 - 2022-08)

• Take walk-in, phone, and catering orders
• Handle third party application online orders
• Managed cash properly to charge and hand back change correctly. We operated bank card and gift card transaction
• Memorize drink menu to provide a better service to meet customer's expectations

Cashier & Order preparation - Baskin Robins - Santa Ana, CA

(2023-02 - 2023-05)

• Multitasking by inputting orders and preparing them.
• Provided a friendly service to customers and coworkers
• Tracked front area inventory of ingredients and packaging
• Cleaned and sanitized often the store

Driver & Shopper - DoorDash & Spark - Santa Ana, California

(2026-03)

• 4.9 stars customer delivery
• Utilize mapping & gps apps to navigate from point A to point B
• Enhanced customer satisfaction through effective communication & service quality

Certificate of Achievement - Flight Attendant - Orange Coast College (2019-01 - 2021-05)

Certified Guest Service Professional - American Hotel Lodging Association (2020-05)

Certificate of Achievement - Airline Travel Management - Orange Coast College (2017-08 - 2019-12)